Abstract: The inventive method uses data received concerning the status of various tables in the establishment, the criteria provided by the customer as well as the status of the meals being prepared in a variety of courses for customers already seated to best determine how much time a new customer will have to wait before a suitable table is available where the customer may be seated. When a customer enters the restaurant, they provide information to the hostess or host including the party size and various table preferences. The host or hostess enters this information into a computer using a keyboard touch screen input or a wireless remote device. Based upon the preferences chosen by the party, the system assigns the most predictable table and periodically scans each existing table to determine that table's status. The method gains additional accuracy by obtaining detailed kitchen status information concerning meals being prepared for each table.

Abstract: Dynamic Routing of food items through a restaurant kitchen improves on advanced routing methods by being forward looking and forecasting the time to prepare each of the menu items within an order based on the current capacity and conditions of individual prep stations. Such Dynamic Routing has the ability to monitor for current status on a user defined basis, updating forecasted times based on real-time factors that can impact these forecasted times. The method improves on advanced routing methods by keeping track of the status of each and every individual item within an order as it goes through the preparation process. Therefore, if one item gets behind or one prep station that is responsible for an item on that particular order gets behind, the remaining items do not commence to the prep stations, keeping the balance of the order on track for all items to complete the preparation process at the same time.

Abstract: The inventive method uses data received concerning the status of various tables in the establishment, the criteria provided by the customer as well as the status of the meals being prepared in a variety of courses for customers already seated to best determine how much time a new customer will have to wait before a suitable table is available where the customer may be seated. When a customer enters the restaurant, they provide information to the hostess or host including the party size and various table preferences. The host or hostess enters this information into a computer using a keyboard touch screen input or a wireless remote device. Based upon the preferences chosen by the party, the system assigns the most predictable table and periodically scans each existing table to determine that table's status. The method gains additional accuracy by obtaining detailed kitchen status information concerning meals being prepared for each table.