Abstract: Systems and methods for empirical expert determination and question and answer routing are provided. They system collects location tracking data about each user and analyzes the location tracking data to empirically determine the level of expertise a particular user has for a specific venue/event or a specific geographic region at a particular scale on a map. The system receives questions about a specific venue/event or about a category of venue/event in a specific geographic region at a particular scale on a map and routes those questions in real time to one or more experts for the specific venue/event or the category of venue/event in the specific geographic region. The system receives a response to the question from at least one of the one or more experts and routes the response back to the requestor, also in real time. The system also efficiently represents the location of a plurality of venues/events and/or users within a specific geographic region on a displayed map at a plurality of scales of the map.

Abstract: This disclosure includes methods for displaying tips to hosts in a reservation system. The reservation system collects viewing data upon receiving viewing requests from potential guests to view a listing in the reservation system. The reservation system associates the viewing data with the listing. The reservations system applies a set of conditional expressions and calculations to the viewing data of the listing to compare the listing to a peer group of similar listings for each time interval in an evaluation time range. In some embodiments, a GUI is presented to the host of the subject listing comprising a histogram of the number of views of the subject listing, an indication of the number of views of the peer group of the subject listing, and region for displaying tips to the host of the subject listing.

Abstract: Methods and systems for enforcing host standards in a reservation system. In one embodiment, a reservation system provides two methods of communication between a potential guest and a host, hard communications and soft communications. The reservation system associates both types of communication with threads, each thread associated with the host and an associated reservation. The reservation system determines suspension metrics for each host based on the communications of the threads they are associated with. When the suspension metrics associated with a host satisfy one or more suspension criteria, the reservation system issues a suspension to the host.

Abstract: The system collects location tracking data about each user and analyzes the location tracking data to determine the level of expertise a user has for a specific venue/event or a specific geographic region at a particular scale on a map. The system receives questions about a specific venue/event or about a category of venue/event in a specific geographic region at a particular scale on a map and routes those questions in real time to one or more experts for the specific venue/event or the category of venue/event in the specific geographic region. The system receives a response to the question from at least one of the one or more experts and routes the response back to the requestor, also in real time. The system also efficiently represents the location of a plurality of venues/events and/or users within a specific geographic region on a displayed map at a plurality of scales.

Abstract: Methods and systems for enforcing host standards in a reservation system. In one embodiment, a reservation system provides two methods of communication between a potential guest and a host, hard communications and soft communications. The reservation system associates both types of communication with threads, each thread associated with the host and an associated reservation. The reservation system determines suspension metrics for each host based on the communications of the threads they are associated with. When the suspension metrics associated with a host satisfy one or more suspension criteria, the reservation system issues a suspension to the host.

Abstract: Methods and systems for enforcing host standards in a reservation system. In one embodiment, a reservation system provides two methods of communication between a potential guest and a host, hard communications and soft communications. The reservation system associates both types of communication with threads, each thread associated with the host and an associated reservation. The reservation system determines suspension metrics for each host based on the communications of the threads they are associated with. When the suspension metrics associated with a host satisfy one or more suspension criteria, the reservation system issues a suspension to the host.

Abstract: Systems and methods for empirical expert determination and question and answer routing are provided. They system collects location tracking data about each user and analyzes the location tracking data to empirically determine the level of expertise a particular user has for a specific venue/event or a specific geographic region at a particular scale on a map. The system receives questions about a specific venue/event or about a category of venue/event in a specific geographic region at a particular scale on a map and routes those questions in real time to one or more experts for the specific venue/event or the category of venue/event in the specific geographic region. The system receives a response to the question from at least one of the one or more experts and routes the response back to the requestor, also in real time. The system also efficiently represents the location of a plurality of venues/events and/or users within a specific geographic region on a displayed map at a plurality of scales of the map.

Abstract: This disclosure includes methods for displaying tips to hosts in a reservation system. The reservation system collects viewing data upon receiving viewing requests from potential guests to view a listing in the reservation system. The reservation system associates the viewing data with the listing. The reservations system applies a set of conditional expressions and calculations to the viewing data of the listing to compare the listing to a peer group of similar listings for each time interval in an evaluation time range. In some embodiments, a GUI is presented to the host of the subject listing comprising a histogram of the number of views of the subject listing, an indication of the number of views of the peer group of the subject listing, and region for displaying tips to the host of the subject listing.

Abstract: Methods and systems for enforcing host standards in a reservation system. In one embodiment, a reservation system provides two methods of communication between a potential guest and a host, hard communications and soft communications. The reservation system associates both types of communication with threads, each thread associated with the host and an associated reservation. The reservation system determines suspension metrics for each host based on the communications of the threads they are associated with. When the suspension metrics associated with a host satisfy one or more suspension criteria, the reservation system issues a suspension to the host.

Abstract: The system collects location tracking data about each user and analyzes the location tracking data to determine the level of expertise a user has for a specific venue/event or a specific geographic region at a particular scale on a map. The system receives questions about a specific venue/event or about a category of venue/event in a specific geographic region at a particular scale on a map and routes those questions in real time to one or more experts for the specific venue/event or the category of venue/event in the specific geographic region. The system receives a response to the question from at least one of the one or more experts and routes the response back to the requestor, also in real time. The system also efficiently represents the location of a plurality of venues/events and/or users within a specific geographic region on a displayed map at a plurality of scales.

Abstract: Systems and methods for website and application monitoring and testing inside from a private network are presented. An agent module resident on an agent device inside the secured network periodically sends an HTTP message to a controller server and receives an HTTP response. The agent module parses out a set of instructions from the content of the HTTP response and executes the instructions. The agent module collects and compiles responsive information resulting from the instructions being executed and sends the compiled information to the controller server for storage and reporting.

Abstract: A system and method for visually and mathematically correlating website performance datasets with analytics datasets and optionally with back end application performance datasets in order to determine if variations in one dataset are caused by or related to variations in another dataset and simultaneously determines the cost of slow or unavailable websites by comparing expected traffic to actual traffic during the slow or errant period.

Abstract: Systems and methods are provided for isolating performance variation in website monitoring. A set of geographically diverse monitoring agents are identified and a subset of baseline agents is selected from these monitoring agents. The baseline agents are those agents that are geographically close to the target website or otherwise enjoy reliable communications with the target website and are therefore less affected by network latencies. The frequency at which a target website is monitored is weighted in favor of the baseline agents in order to get an accurate baseline metric for the target website while also obtaining information regarding global accessibility of the website from the geographically disperse monitoring agents. The variations in sample frequency can be optimized for each particular set of baseline agents. The set of baseline agents can be pre-assigned or dynamically identified based on an analysis of the performance variation from each of the monitoring agents.

Abstract: A monitoring system is provided that allows owners of monitoring accounts to share web monitoring data collected under the direction of the monitoring account. Account owners are able to interact with the monitoring system to identify recipient accounts for shared web monitoring data and apply permissions at a granular level so that portions of monitored data can be shared with varying permission levels. Grouping can also be employed by an account owner to facilitate efficient sharing of monitoring data to many recipient accounts. The monitoring system also provides analysis utilities that can be used by a recipient account to aggregate shared with owned data and generate related reports as desired.

Abstract: Systems and methods for website and application monitoring and testing inside from a private network are presented. An agent module resident on an agent device inside the secured network periodically sends an HTTP message to a controller server and receives an HTTP response. The agent module parses out a set of instructions from the content of the HTTP response and executes the instructions. The agent module collects and compiles responsive information resulting from the instructions being executed and sends the compiled information to the controller server for storage and reporting.

Abstract: A monitoring system is provided that allows owners of monitoring accounts to share web monitoring data collected under the direction of the monitoring account. Account owners are able to interact with the monitoring system to identify recipient accounts for shared web monitoring data and apply permissions at a granular level so that portions of monitored data can be shared with varying permission levels. Grouping can also be employed by an account owner to facilitate efficient sharing of monitoring data to many recipient accounts. The monitoring system also provides analysis utilities that can be used by a recipient account to aggregate shared with owned data and generate related reports as desired.

Abstract: Systems and methods for website and application monitoring and testing inside from a private network are presented. An agent module resident on an agent device inside the secured network periodically sends an HTTP message to a controller server and receives an HTTP response. The agent module parses out a set of instructions from the content of the HTTP response and executes the instructions. The agent module collects and compiles responsive information resulting from the instructions being executed and sends the compiled information to the controller server for storage and reporting.

Abstract: A monitoring system is provided that allows owners of monitoring accounts to share web monitoring data collected under the direction of the monitoring account. Account owners are able to interact with the monitoring system to identify recipient accounts for shared web monitoring data and apply permissions at a granular level so that portions of monitored data can be shared with varying permission levels. Grouping can also be employed by an account owner to facilitate efficient sharing of monitoring data to many recipient accounts. The monitoring system also provides analysis utilities that can be used by a recipient account to aggregate shared with owned data and generate related reports as desired.

Abstract: A monitoring system is provided that allows owners of monitoring accounts to share web monitoring data collected under the direction of the monitoring account. Account owners are able to interact with the monitoring system to identify recipient accounts for shared web monitoring data and apply permissions at a granular level so that portions of monitored data can be shared with varying permission levels. Grouping can also be employed by an account owner to facilitate efficient sharing of monitoring data to many recipient accounts. The monitoring system also provides analysis utilities that can be used by a recipient account to aggregate shared with owned data and generate related reports as desired.

Abstract: Systems and methods are provided for isolating performance variation in website monitoring. A set of geographically diverse monitoring agents are identified and a subset of baseline agents is selected from these monitoring agents. The baseline agents are those agents that are geographically close to the target website or otherwise enjoy reliable communications with the target website and are therefore less affected by network latencies. The frequency at which a target website is monitored is weighted in favor of the baseline agents in order to get an accurate baseline metric for the target website while also obtaining information regarding global accessibility of the website from the geographically disperse monitoring agents. The variations in sample frequency can be optimized for each particular set of baseline agents. The set of baseline agents can be pre-assigned or dynamically identified based on an analysis of the performance variation from each of the monitoring agents.