Abstract: A method, system, and product in a computer system are described for reporting error events which occur within the computer system. The computer system includes multiple logical partitions. Each of the logical partitions includes a different one of multiple, different operating systems. A format is specified for reporting error events. An error event occurring within one of the logical partitions is detected. Information about the error event is formatted according to the specified format. Each operating system utilizes this format to report error events.

Abstract: A data processing system, method, and computer program product for automatically tracking insertions of integrated circuit devices into receptacle devices. An insertion of an integrated circuit device is automatically detected utilizing the data processing system. An insertion count that is associated with the integrated circuit device is automatically incremented in response to a detection of an insertion of the integrated circuit device. The insertion count is used to track insertions of the integrated circuit device.

Abstract: A data processing system, method, and computer program product are disclosed for automatically tracking insertions of integrated circuit devices into receptacle devices. An insertion of an integrated circuit device is automatically detected utilizing the data processing system. An insertion count that is associated with the integrated circuit device is automatically incremented in response to a detection of an insertion of the integrated circuit device. The insertion count is used to track insertions of the integrated circuit device.

Abstract: A system for implementing a method of monitoring service repairs of a processing system is disclosed. The system contacts a service representative in response to a reception of a data signal indicating an operational failure of the processing system. The contact includes a service action plan with a list of field replacement units that maybe the source of the operational failure. In response to one or more commands, the system displays a service action event log including the service action plan, and a service history log including any history of service repairs related to the service action plan. The service representative can partially or fully apply the service action plan to the repair, and subsequently flag the service action event entry as incomplete or closed, respectively.

Abstract: A method and system for eliminating duplicate reported errors in a logically partitioned multiprocessing system is disclosed. The method and system comprise providing a single source for receiving a plurality of related globally reported errors; and filtering the plurality of related globally reported errors such that only one call for service is provided. Accordingly, through the use of a system and method in accordance with the present invention when a global fault is reported by several OS partitions only one call for service is initiated from the hardware console. In so doing, a service representative will not make repeated calls for the same reported fault. Moreover, in the case that a different service representative is responsible for different partitions only one of the representatives will respond to the fault report.

Abstract: A method, system, and product in a computer system are described for reporting error events which occur within the computer system. The computer system includes multiple logical partitions. Each of the logical partitions includes a different one of multiple, different operating systems. A format is specified for reporting error events. An error event occurring within one of the logical partitions is detected. Information about the error event is formatted according to the specified format. Each operating system utilizes this format to report error events.