Abstract: A method and apparatus for controlling the quantity of information audibly presented to a user by a voice interaction system. The information is received from a document server. The received information is converted into an audio information format. A predetermined portion of the converted information is read to a user. Inputs from the user are monitored for modifying the portion of converted information read to the user.

Abstract: The present invention relates to the field of manipulation aids, in particular, to a manipulation aid or pointing stick that attaches to a user's hand for pressing keys on a keyboard, turning pages or the like. In one embodiment of the inventions, a strap is adapted to engage the hand of a user. A cone, having a base and an apex, is mounted at its base to the strap. An actuator is mounted to the apex of the cone. The actuator includes a tip which can be seen by the user and can be used to press keys of a keyboard, turn pages of a book, etc. The manipulation aid is designed to collapse under a predetermined load to prevent unacceptably high forces from being delivered to the user's hand.

Abstract: A telephone call is received at a relay center for routing to a forward party. A platform at the relay center can detect a call processing event in the relay center during processing of the telephone call. The relay center platform generates a context-dependent message based on the call processing event for review by the communications assistant. The communications assistant reviews and sends the message to a relay party using a message button. The relay center platform can automatically transmit messages to the caller, the forward party, a third party, and the communications assistant based on detected call processing events. The message button condenses responses to commonly occurring processing events discerned during call routing. The platform can automatically enter data determined from call processing into blanks in stored message templates. Such stored message templates can be activated and executed in response to detected call processing events.