Patents by Inventor Leonard S. Funari

Leonard S. Funari has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Social warning system
    Patent number: 11829425
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to detect system problems using social media. One of the method includes monitoring posts on a plurality of social network sites. The method includes identifying posts that include at least one of a plurality of keywords, at least some of the keywords indicative of system problems. The method includes tagging the identified posts. The method includes determining, based on the tagged posts, that a system problem is occurring. The method also includes raising an alert regarding the system problem.
    Type: Grant
    Filed: September 7, 2022
    Date of Patent: November 28, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: William Gerth, Leonard S. Funari, Allison Squires Treharne
  • Social client relationship management and person-based listening
    Patent number: 11657354
    Abstract: Systems and methods provide social media management capable of identifying parties on social media networks and providing social media and business records related to those parties.
    Type: Grant
    Filed: August 17, 2017
    Date of Patent: May 23, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Leonard S. Funari, William Gerth
  • Social warning system
    Patent number: 11461413
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to detect system problems using social media. One of the method includes monitoring posts on a plurality of social network sites. The method includes identifying posts that include at least one of a plurality of keywords, at least some of the keywords indicative of system problems. The method includes tagging the identified posts. The method includes determining, based on the tagged posts, that a system problem is occurring. The method also includes raising an alert regarding the system problem.
    Type: Grant
    Filed: June 9, 2020
    Date of Patent: October 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: William Gerth, Leonard S. Funari, Allison Squires Treharne
  • Social warning system
    Patent number: 10698959
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to detect system problems using social media. One of the method includes monitoring posts on a plurality of social network sites. The method includes identifying posts that include at least one of a plurality of keywords, at least some of the keywords indicative of system problems. The method includes tagging the identified posts. The method includes determining, based on the tagged posts, that a system problem is occurring. The method also includes raising an alert regarding the system problem.
    Type: Grant
    Filed: August 29, 2017
    Date of Patent: June 30, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: William Gerth, Leonard S. Funari, Allison Squires Treharne