Patents by Inventor Leticia Villegas

Leticia Villegas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intelligent help system
    Patent number: 5103498
    Abstract: An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g., system state), are stored in a knowledge base. An inference engine tests rules against the knowledge base data, thereby providing a help tag. A display engine links the help tag with an appropriate solution tag to provide help text for display.
    Type: Grant
    Filed: August 2, 1990
    Date of Patent: April 7, 1992
    Assignee: Tandy Corporation
    Inventors: Charles D. Lanier, Richard J. Wolf, Leticia Villegas
  • Intelligent help system
    Patent number: RE37431
    Abstract: An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g. system state), are stored in a knowledge base. An inference engine tests rules against the knowledge base data, thereby providing a help tag. A display engine links the help tag with an appropriate solution tag to provide help text for display.
    Type: Grant
    Filed: October 2, 1996
    Date of Patent: October 30, 2001
    Assignee: AST Research, Inc.
    Inventors: Charles D. Lanier, Richard J. Wolf, Leticia Villegas
  • Intelligent help system
    Patent number: RE39302
    Abstract: An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g., system state), are stored in a knowledge base. An inference engine tests rules against the knowledge base data, thereby providing a help tag. A display engine links the help tag with an appropriate solution tag to provide help text for display.
    Type: Grant
    Filed: August 17, 1999
    Date of Patent: September 19, 2006
    Assignee: Samsung Electronics Co., Ltd.
    Inventors: Charles D. Lanier, Richard J. Wolf, Leticia Villegas Butner