Abstract: Method and systems are provided for generating compromised system scores based on encryption codes. Support-system authentication request data associated with a first client is received. A set of keys may be extracted with each key characterizing a system fault or a root cause determination of a set of a system faults. Each key may be allocated to a class based on fault severity. A compromised system score may be identified based at least in part on the fault severity of each code. The compromised system score indicating one or more processes of the client that are disabled or that have modified functionality. A result based on the compromised system score or system fault identifier may be output.