Patents by Inventor Liesl Jane Capper

Liesl Jane Capper has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Chatbots
    Patent number: 9794199
    Abstract: In one aspect, the invention concerns a method of operating a chatbot to engage in a conversation with a correspondent the method comprises building a profile having plural profile variables for the correspondent; and during the conversation with the correspondent; selecting a node in the conversation data structure for processing based on the one or more profile variables, and processing the node to follow a conversation path based on the node's coded instructions and/or relationship with other nodes. In another aspect, the method comprises the steps of attempting to match the received input message with a node in the conversation data structure of the chatbot; if a matched node is found, selecting the matched node for processing; but if a matched node is not found, selecting a node for processing using a fuzzy search, or using a default procedure.
    Type: Grant
    Filed: May 27, 2016
    Date of Patent: October 17, 2017
    Assignee: International Business Machines Corporation
    Inventors: Liesl Jane Capper, John Zakos, Glenys Anne Westwood McLaughlin
  • Chatbots
    Publication number: 20160352658
    Abstract: In one aspect, the invention concerns a method of operating a chatbot to engage in a conversation with a correspondent the method comprises building a profile having plural profile variables for the correspondent; and during the conversation with the correspondent; selecting a node in the conversation data structure for processing based on the one or more profile variables, and processing the node to follow a conversation path based on the node's coded instructions and/or relationship with other nodes. In another aspect, the method comprises the steps of attempting to match the received input message with a node in the conversation data structure of the chatbot; if a matched node is found, selecting the matched node for processing; but if a matched node is not found, selecting a node for processing using a fuzzy search, or using a default procedure.
    Type: Application
    Filed: May 27, 2016
    Publication date: December 1, 2016
    Inventors: Liesl Jane Capper, John Zakos, Glenys Anne Westwood McLaughlin
  • Chatbots
    Patent number: 9369410
    Abstract: In one aspect, the invention concerns a method of operating a chatbot to engage in a conversation with a correspondent the method comprises building a profile having plural profile variables for the correspondent; and during the conversation with the correspondent; selecting a node in the conversation data structure for processing based on the one or more profile variables, and processing the node to follow a conversation path based on the node's coded instructions and/or relationship with other nodes. In another aspect, the method comprises the steps of attempting to match the conversation data structure of the chatbot; if a matched node is found, selecting the matched node for processing; but if a matched node is not found, selecting a node for processing using a fuzzy search, or using a default procedure.
    Type: Grant
    Filed: January 7, 2014
    Date of Patent: June 14, 2016
    Assignee: International Business Machines Corporation
    Inventors: Liesl Jane Capper, John Zakos, Glenys Anne Westwood McLaughlin
  • CHATBOTS
    Publication number: 20140250195
    Abstract: In one aspect, the invention concerns a method of operating a chatbot to engage in a conversation with a correspondent the method comprises building a profile having plural profile variables for the correspondent; and during the conversation with the correspondent; selecting a node in the conversation data structure for processing based on the one or more profile variables, and processing the node to follow a conversation path based on the node's coded instructions and/or relationship with other nodes. In another aspect, the method comprises the steps of attempting to match the conversation data structure of the chatbot; if a matched node is found, selecting the matched node for processing; but if a matched node is not found, selecting a node for processing using a fuzzy search, or using a default procedure.
    Type: Application
    Filed: January 7, 2014
    Publication date: September 4, 2014
    Applicant: MyCyberTwin Group Pty Ltd
    Inventors: Liesl Jane Capper, John Zakos, Glenys Anne Westwood McLaughlin