Abstract: A client (referred to as A) transmits a request to a service mediate server (referred to as B) through a communication medium. B receives information. A server (referred to as C) receives a request for obtaining information from B and transmits information requested by B. B receives a request from A. A service mediate managing unit determines a type of information to be provided to A, based on the attribute information of the content of the request, the customized information of A and C pre-stored in the service mediate managing unit, and various status at the receipt of the request. The service mediate agent selects any one of plural Cs and transmit the request for obtaining information to the selected C. The information received by C is processed by the service mediate agent and the processed information is transmitted to A.