Abstract: In one embodiment, a method includes, by one or more server computing devices, receiving state data of a client computing device. The state data includes event data indicating events generated by or occurring at the client computing device and context data associated with the event data. The context data indicates device states of the client computing device that each coincide with one or more of the events and indicate a context of the one or more of the events. The method also includes, by one or more server computing devices, ordering the events and the device states in the event and context data into a state-data-review structure and analyzing the state-data-review structure to generate one or more recommendations on operation of the client computing device.

Abstract: The present disclosure is directed toward systems and methods for facilitating communications between a third party and a user of a social networking system. The systems and methods may include providing, via a social networking system, an electronic form having at least one fillable field and receiving one or more responses from the user via the electronic form. The systems and methods may also include generating a communication thread between the third party and the user and, based on the one or more responses received from the user, customizing one or more messages to the user. The systems and methods further include triggering, based the one or more responses received from the user, a notification to the third party and facilitating continued communication between the user and the third party via the communication thread.

Abstract: One or more embodiments of the disclosure provide a promotional messaging system for efficiently providing promotional messages to customers via an electronic messaging system. For example, in one or more embodiments, the promotional messaging system identifies users of the electronic messaging system that have previously communicated with a merchant as part of a customized audience. Additionally, in some embodiments, the promotional messaging system analyzes activity patterns of the users to provide improved delivery of promotional messages in a non-intrusive, private, and timely manner. Overall, the promotional messaging system described herein improves communications via an electronic messaging system between users and a merchant.

Abstract: One or more embodiments of the disclosure provide a promotional messaging system for efficiently providing promotional messages to customers via an electronic messaging system. For example, in one or more embodiments, the promotional messaging system identifies users of the electronic messaging system that have previously communicated with a merchant as part of a customized audience. Additionally, in some embodiments, the promotional messaging system analyzes activity patterns of the users to provide improved delivery of promotional messages in a non-intrusive, private, and timely manner. Overall, the promotional messaging system described herein improves communications via an electronic messaging system between users and a merchant.

Abstract: One or more embodiments of the disclosure provide a promotional messaging system for efficiently providing promotional messages to customers via an electronic messaging system. For example, in one or more embodiments, the promotional messaging system identifies users of the electronic messaging system that have previously communicated with a merchant as part of a customized audience. Additionally, in some embodiments, the promotional messaging system analyzes activity patterns of the users to provide improved delivery of promotional messages in a non-intrusive, private, and timely manner. Overall, the promotional messaging system described herein improves communications via an electronic messaging system between users and a merchant.

Abstract: One or more embodiments of the disclosure provide a promotional messaging system for efficiently providing promotional messages to customers via an electronic messaging system. For example, in one or more embodiments, the promotional messaging system identifies users of the electronic messaging system that have previously communicated with a merchant as part of a customized audience. Additionally, in some embodiments, the promotional messaging system analyzes activity patterns of the users to provide improved delivery of promotional messages in a non-intrusive, private, and timely manner. Overall, the promotional messaging system described herein improves communications via an electronic messaging system between users and a merchant.

Abstract: Techniques for prompting communication among members of a social network are described. A social server may include an interaction detection component configured to detect a user interaction of a first user with an information unit. An information component of the social server may be configured to store an association between the first user and the information unit. A correlation component of the social server may be configured to correlate the first user with one or more other users based upon one or more stored associations. A messaging server may include a display component and a messaging component. The display component may be configured to provide a prompt to the first user suggesting that the first user initiate a communication with the one or more other users, the prompt based at least in part on the correlation. The messaging component may be configured to initiate a communication with the one or more other users in response to a selection of the prompt by the first user.

Abstract: In one embodiment, a method includes, by one or more server computing devices, receiving state data of a client computing device. The state data includes event data indicating events generated by or occurring at the client computing device and context data associated with the event data. The context data indicates device states of the client computing device that each coincide with one or more of the events and indicate a context of the one or more of the events. The method also includes, by one or more server computing devices, ordering the events and the device states in the event and context data into a state-data-review structure and analyzing the state-data-review structure to generate one or more recommendations on operation of the client computing device.