Abstract: Method and apparatus for globally optimizing a weighted flow network, including the procedures of collecting a plurality of metrics in the weighted flow network, receiving a plurality of route requests from a first node to a second node in the weighted flow network, determining K best routes out of N possible routes from the first node to the second node according to the plurality of metrics, balancing a load in the weighted flow network by distributing the plurality of route requests over the K best routes from the first node to the second node, and updating the plurality of metrics.

Abstract: Method and apparatus for globally optimizing a weighted flow network, including the procedures of collecting a plurality of metrics in the weighted flow network, receiving a plurality of route requests from a first node to a second node in the weighted flow network, determining K best routes out of N possible routes from the first node to the second node according to the plurality of metrics, balancing a load in the weighted flow network by distributing the plurality of route requests over the K best routes from the first node to the second node, and updating the plurality of metrics.

Abstract: Method and apparatus for globally optimizing a weighted flow network, including the procedures of collecting a plurality of metrics in the weighted flow network, receiving a plurality of route requests from a first node to a second node in the weighted flow network, determining K best routes out of N possible routes from the first node to the second node according to the plurality of metrics, balancing a load in the weighted flow network by distributing the plurality of route requests over the K best routes from the first node to the second node, and updating the plurality of metrics.

Abstract: The present invention describes a system for automatically monitoring and managing Service Level Agreements on behalf of Service providers (such as Application Service providers). The system is based on a specialized SLA language that can translate complex or simple Service Level Agreements into measurable and controllable criterion. The system enables Application Service providers to set up customized Service Level Agreements with customers, and monitor, modify and control all aspects of these agreements, including billing, sales, Customer Relation Management, customer support and Quality of Service. The technology on which the present invention is based is a formula driven language that translates Service Level Agreement details into commands. As such these details can be tracked and processed to produce detailed reports and summaries.

Abstract: The present invention describes a system for automatically monitoring and managing Service Level Agreements on behalf of Service providers (such as Application Service providers). The system is based on a specialized SLA language that can translate complex or simple Service Level Agreements into measurable and controllable criterion. The system enables Application Service providers to set up customized Service Level Agreements with customers, and monitor, modify and control all aspects of these agreements, including billing, sales, Customer Relation Management, customer support and Quality of Service. The technology on which the present invention is based is a formula driven language that translates Service Level Agreement details into commands. As such these details can be tracked and processed to produce detailed reports and summaries.

Abstract: The present invention describes a system for automatically monitoring and managing Service Level Agreements on behalf of Service providers (such as Application Service providers). The system is based on a specialized SLA language that can translate complex or simple Service Level Agreements into measurable and controllable criterion. The system enables Application Service providers to set up customized Service Level Agreements with customers, and monitor, modify and control all aspects of these agreements, including billing, sales, Customer Relation Management, customer support and Quality of Service. The technology on which the present invention is based is a formula driven language that translates Service Level Agreement details into commands. As such these details can be tracked and processed to produce detailed reports and summaries.

Abstract: The present invention describes a system for automatically monitoring and managing Service Level Agreements on behalf of Service providers (such as Application Service providers). The system is based on a specialized SLA language that can translate complex or simple Service Level Agreements into measurable and controllable criterion. The system enables Application Service providers to set up customized Service Level Agreements with customers, and monitor, modify and control all aspects of these agreements, including billing, sales, Customer Relation Management, customer support and Quality of Service. The technology on which the present invention is based is a formula driven language that translates Service Level Agreement details into commands. As such these details can be tracked and processed to produce detailed reports and summaries.

Abstract: The present invention describes a system for automatically monitoring and managing Service Level Agreements on behalf of Service Providers (such as Application Service providers). The system is based on a specialized SLA language that can translate complex or simple Service Level Agreements into measurable and controllable criterion. The system enables Application Service providers to set up customized Service Level Agreements with customers, and monitor, modify and control all aspects of these agreements, including billing, sales, Customer Relation Management, customer support and Quality of Service. The technology on which the present invention is based is a formula driven language that translates Service Level Agreement details into commands. As such these details can be tracked and processed to produce detailed reports and summaries.