Abstract: A network computer system determines a category of at least a first item of the order request, where the category is determined programmatically by the network computer system based at least in part on a description of the first item. The network computer system further determines one or more delivery parameters for the order request based on the determined category of at least the first item. Based at least in part on the one or more delivery parameters for the order request, the network computer system implements a delivery process that includes selecting a service provider that delivers the one or more items of the order request to the delivery location.