Patents by Inventor Lori A. Shrum

Lori A. Shrum has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Integrated Computer Based Tools and Techniques for Health and Dental Care Practice Management
    Publication number: 20230352157
    Abstract: A system (or architecture) for facilitating dental or other health care provider services, associated tasks and automated functionalities is provided as an integrated platform including an integrated combination of: a smart Interactive Voice Response (IVR) system, an automated front desk, a voice assisted integrated practice management system (PMS), automated billing and compliance, custom doctor portals, and automated reporting. The integrated platform is configured to provide a personal assistant who manages tasks and tracks patient records and/or is configured to limit or remove redundant software systems. The system includes or utilizes a Customer Relationship Management (CRM) system/software which is configured as the central hub of all information in and out of all interfaces or customer touch points.
    Type: Application
    Filed: July 12, 2023
    Publication date: November 2, 2023
    Applicant: Virtual Front Desk, LLC
    Inventors: Lori A. Shrum, John E. Tiano
  • Integrated computer-based tools and techniques for health and dental care practice management
    Patent number: 11791037
    Abstract: A system (or architecture) for facilitating dental or other health care provider services, associated tasks and automated functionalities is provided as an integrated platform including an integrated combination of: a smart Interactive Voice Response (IVR) system, an automated front desk, a voice assisted integrated practice management system (PMS), automated billing and compliance, custom doctor portals, and automated reporting. The integrated platform is configured to provide a personal assistant who manages tasks and tracks patient records and/or is configured to limit or remove redundant software systems. The system includes or utilizes a Customer Relationship Management (CRM) system/software which is configured as the central hub of all information in and out of all interfaces or customer touch points.
    Type: Grant
    Filed: April 27, 2020
    Date of Patent: October 17, 2023
    Inventors: Lori A. Shrum, John E. Tiano