Patents by Inventor Lou Leonardo

Lou Leonardo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8438050
    Abstract: A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Grant
    Filed: June 14, 2012
    Date of Patent: May 7, 2013
  • Publication number: 20120253854
    Abstract: A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: June 14, 2012
    Publication date: October 4, 2012
  • Patent number: 8209228
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Grant
    Filed: January 10, 2011
    Date of Patent: June 26, 2012
  • Publication number: 20110106661
    Abstract: A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
    Type: Application
    Filed: January 10, 2011
    Publication date: May 5, 2011
  • Patent number: 7877278
    Abstract: A method and system that allows a user to report fraud and claim insurance related to network-based transactions. A submission of a complaint is facilitated to a network-based facility in which the complaint relates to a network-based transaction. The complaint is associated with an identifier. A resolution of the complaint associated with the identifier is facilitated, and if the complaint is not resolved, an insurance claim is facilitated for the unresolved complaint.
    Type: Grant
    Filed: May 30, 2000
    Date of Patent: January 25, 2011
  • Publication number: 20100268624
    Abstract: A method and system for dealing with non-paying bidders related to network-based transactions are disclosed in which a submission of a complaint to a network-based facility is facilitated. The complaint is related to a party who has failed to complete a transaction. A resolution of the complaint is facilitated. A record associated with the part is updated if the complaint is not resolved. The record indicates a count of failed transactions related to the party. A submission of a refund request can also be facilitated if the complaint is not resolved.
    Type: Application
    Filed: June 29, 2010
    Publication date: October 21, 2010
  • Patent number: 7774276
    Abstract: A method and system for dealing with non-paying bidders related to network-based transactions in which a submission of a complaint to a network-based facility is facilitated. The complaint is related to a party who has failed to complete a transaction. A resolution of the complaint is facilitated. A record associated with the part is updated if the complaint is not resolved. The record indicates a count of failed transactions related to the party. A submission of a refund request can also be facilitated if the complaint is not resolved.
    Type: Grant
    Filed: November 20, 2000
    Date of Patent: August 10, 2010