Abstract: A system and method of testing voice signals in a telecommunication system, such as a voice messaging system (VMS), are provided. A test signal is generated to elicit a response from the telecommunication system, and a voice signal produced by the telecommunication system in response to the test signal is detected. To evaluate the detected voice signal, the system accesses stored reference phrases, where one or more designated reference phrases can be combined to form an expected voice signal. The detected voice signal is compared with at least one designated reference phrase to determine if the detected voice signal substantially corresponds to the expected voice signal. In a preferred embodiment, the voice signal and reference phrases are divided into component frames of substantially equal time durations, then compared frame by frame to determine if the detected voice signal and the expected voice signal substantially correspond.

Abstract: A system and method for testing a telecommunication system, such as a voice messaging system (VMS) are provided. The system includes a processor for controlling the execution of test script commands used to direct testing of the telecommunication system, and a storage device is provided in communication with the processor for storing the test script commands. A directory in communication with the processor includes at least one service testing application associated with the telecommunication system and developed as a dynamic linked library (DLL). Contained within the service testing application are executable functions associated with the test script commands. A command engine in communication with the processor, storage device, and directory is operable to read the test script commands, scan the directory for the associated executable functions, and execute the associated executable functions.