Abstract: A system and method directs promotional information, such as coupons of possible interest to a user, when they release their cloud-stored print job from a multifunction peripheral at their selected location. The user is identified, along with their location, and promotional information of possible relevance to the user is displayed on the multifunction peripheral touchscreen. Information selected by the user will be printed out along with their released print job. Businesses register and store their promotional information with the cloud print server, and may be assessed a fee when their literature is printed.

Abstract: A multifunction peripheral (MFP) includes user selectable functions that call home applications on the device that direct it to work cooperatively with cloud service providers. To avoid requiring users to login to each cloud service each time they use it, they are registered with an authorization server to establish and grant identity and authorization tokens. When a user logs in to an MFP, they are redirected to login to the authorization server which then sends tokens to the MFP identifying the user and their permissions and licenses. Home applications associated by the tokens are displayed for selection. Each time a home application using a cloud service is selected, a background application sends the user's session tokens with a service request to an associated cloud service resource server. The resource servers processes authenticated requests and return the result to the MFP which completes the selected home application function.

Abstract: A system and method for verifying proximity of a financial card to a smartphone or tablet includes initiating a Bluetooth pairing between the smartphone or tablet to Bluetooth circuitry on the financial card. Once pairing is complete, the pairing is monitored to verify that the pairing remains active. When pairing is lost, a notification is generated on a user interface of the smartphone or tablet. Power is supplied to the financial card via radio frequency energy. A user can notify a financial institution associated with the financial card when pairing is lost when the user believes the card may be compromised. Such notification may be done via the smartphone or tablet responsive to user input.

Abstract: A system and method for predicting device failures and generating proposed resolutions for such an error when occurs includes receiving device status data from each of a plurality of identified multifunction peripherals into a memory. Service history data for each of the multifunction peripherals is stored, the service history data including data corresponding to a plurality of data patterns associated with prior device failures associatively with resolutions implemented to address such failures. Patterns are detected in received device status data. Device failure is predicted for at least one identified multifunction peripheral in accordance with detected patterns and service history data. The predicted device failure is reported along with at least one proposed resolution to address a device error predicted by the predictive device failure data.

Abstract: A system and method for automated service call initiation for a multifunction peripheral includes applying optical character recognition to a digital image of an affixed asset tag captured by a smartphone or tablet camera to determine a service agency name and initial contact information. A dealer database is queried with the service agency name and initial contact information, and corresponding information about the service agency, customer or device is received. Information about a current state of the multifunction peripheral is received. A service request or order is selectively sent by a user via the smartphone or tablet to the service agency in accordance with information from the dealer database and the current state of the multifunction peripheral.

Abstract: A system and method for controlling applications and user interface settings on portable digital devices such as smartphones or tablets monitors a device location and applications or images that are used in such locations. A usage frequency is also monitored and updated as applications are launched by a user. Automated or assisted ordering of application icons is made based on frequency of use. Most frequently used applications have icons displayed on a home screen, in order of use frequency for a given location. Icons or device wallpaper are automatically altered in accordance with popularity of use at a different location when the device is relocated there. Suggestions for applications are made based on use frequency and locations of other users.

Abstract: A system and method for an augmented reality device maintenance system includes a memory storing user instruction data corresponding to user actions to change a state of a multifunction peripheral. The user instruction data is stored associatively with state data corresponding to a known state of a multifunction peripheral. A processor stores digital image data from a captured image of the multifunction peripheral in the memory. A display generator generates an image corresponding to received image data on an associated display. The system also receives current device state data corresponding to a current operational state of the multifunction peripheral and retrieves, from the memory, user instruction data associated with state data that corresponds to received current device state data. The display generator superimposes instructions corresponding to retrieved user instruction data on the generated image.

Abstract: A system and method for predicting device failures and generating proposed resolutions for such an error when occurs includes receiving device status data from each of a plurality of identified multifunction peripherals into a memory. Service history data for each of the multifunction peripherals is stored, the service history data including data corresponding to a plurality of data patterns associated with prior device failures associatively with resolutions implemented to address such failures. Patterns are detected in received device status data. Device failure is predicted for at least one identified multifunction peripheral in accordance with detected patterns and service history data. The predicted device failure is reported along with at least one proposed resolution to address a device error predicted by the predictive device failure data.

Abstract: A system and method for a system for machine learning generation of a customized and optimized list of candidate software for use on devices such as MFPs includes a processor and associated memory. A network interface communicates data with a plurality of multifunction peripherals. Inventory data corresponding to an inventory of software associated with each of a plurality of multifunction peripherals is received, along with software installation data corresponding to software installed each device. Device operation data corresponding to document processing operations completed on each multifunction peripheral is also received. The processor generates software installation recommendations specific to each multifunction peripheral in accordance with inventory data, software installation data and device operation data received from each of the plurality of multifunction peripherals.

Abstract: A system and method for providing analytics on cost data and device state data for multifunction peripherals includes a document processing engine, a network interface and an intelligent controller having a processor and associated memory. The memory stores cost data corresponding to device usage costs of one or more MFPs. A device monitor monitors of a plurality of device states associated with a document processing engine associated with each MFP. An analytics engine generates a graphical dashboard illustrative of a return on investment in accordance with the cost data and monitored device states. A display generator renders an image of the graphical dashboard. The graphical dashboard is altered in accordance with modified or updated state data acquired over time in accordance with device usage changes or device configuration changes.

Abstract: A system and method for predictive inventory management includes a processor and memory. A network interface receives device status data from each of a plurality of multifunction peripherals into the memory. The memory stores service history data and service call history data for the multifunction peripherals, in addition to replacement parts data corresponding to replacement parts used in prior device repairs. The processor detects patterns in the service history data, the service call history data and the replacement parts data and generates predictive replacement part data for future replacement parts that will be needed based on the device status data and the detected patterns. The processor then outputs the predictive replacement part data.

Abstract: A system and method for paper jam prediction includes a processor, memory and a network interface. Ongoing paper jam data is received from an identified, networked multifunction peripheral. Service call data for the multifunction peripheral indicative of prior service calls is stored in the memory. A sampling window of the paper jam data prior to a service call date is defined and a point in the sampling window when no symptoms of a forthcoming paper jam were present is determined so as to define a prediction window. A relationship between paper jam data in the prediction window of the sampling window and paper jam data outside the prediction window in the sampling window is determined and incoming paper jam data is monitored relative to the relationship data. A paper jam warning is generated when monitored incoming paper jam data indicates a forthcoming paper jam on the multifunction peripheral.

Abstract: A system and method for paper jam prediction includes a processor, memory and a network interface. Ongoing paper jam data is received from an identified, networked multifunction peripheral. Service call data for the multifunction peripheral indicative of prior service calls is stored in the memory. A sampling window of the paper jam data prior to a service call date is defined and a point in the sampling window when no symptoms of a forthcoming paper jam were present is determined so as to define a prediction window. A relationship between paper jam data in the prediction window of the sampling window and paper jam data outside the prediction window in the sampling window is determined and incoming paper jam data is monitored relative to the relationship data. A paper jam warning is generated when monitored incoming paper jam data indicates a forthcoming paper jam on the multifunction peripheral.

Abstract: A system and method for predicting device failures and generating proposed resolutions for such an error when occurs includes receiving device status data from each of a plurality of identified multifunction peripherals into a memory. Service history data for each of the multifunction peripherals is stored, the service history data including data corresponding to a plurality of data patterns associated with prior device failures associatively with resolutions implemented to address such failures. Patterns are detected in received device status data. Device failure is predicted for at least one identified multifunction peripheral in accordance with detected patterns and service history data. The predicted device failure is reported along with at least one proposed resolution to address a device error predicted by the predictive device failure data.

Abstract: A system and method for providing analytics on cost data and device state data for multifunction peripherals includes a document processing engine, a network interface and an intelligent controller having a processor and associated memory. The memory stores cost data corresponding to device usage costs of one or more MFPs. A device monitor monitors of a plurality of device states associated with a document processing engine associated with each MFP. An analytics engine generates a graphical dashboard illustrative of a return on investment in accordance with the cost data and monitored device states. A display generator renders an image of the graphical dashboard. The graphical dashboard is altered in accordance with modified or updated state data acquired over time in accordance with device usage changes or device configuration changes.

Abstract: A system and method for automated MFP notarization includes a display and a user input for receiving a notary request for document notarization. A device controller with processor and associated memory commences electronic notarization upon receipt of a notary request. A tangible document is scanned into electronic form under direction of the controller. The processor confirms acceptability of the electronic document relative to preset acceptance criteria and commences document verification when acceptability is confirmed. The user is prompted for execution of a verified document. User input corresponding to execution of the verified document is obtained and an electronic notarization is executed. A notarized electronic document comprised of the executed, electronic document inclusive of indicia corresponding to applied electronic notarization.

Abstract: A system and method for selecting and registering applications associated with operation of a multifunction peripheral includes a processor, a network interface and a memory. A plurality of user selectable applications for operation of a multifunction peripheral controller is stored. Each customization group includes a plurality of electronic files, and each customization group corresponds to a unique business type. A plurality of device customization data sets, each data set corresponding to document processing in the multifunction peripheral are also stored. Indicia are displayed identifying customization groups by business type. At least one user selected application is identified. A customizations menu listing available customizations from the selected identified customization group is generated. A user selects one or more applications from the customizations menu. A determination is made as to whether each application associated with the user application selection input is registered.

Abstract: A system and method for application reporting by a multifunction peripheral includes a document processing device having an intelligent controller controlling operations of the multifunction peripheral, including operation of a scanner engine and a print engine. A memory stores a plurality of user selectable applications for the controller. The controller executes at least one user selectable application selected from a library of available applications. The processor determines when one or more of the user selectable applications are launched. The processor outputs status data relative to monitored application launches to an associated server via a network interface.

Abstract: A system and method for automated MFP notarization includes a display and a user input for receiving a notary request for document notarization. A device controller with processor and associated memory commences electronic notarization upon receipt of a notary request. A tangible document is scanned into electronic form under direction of the controller. The processor confirms acceptability of the electronic document relative to preset acceptance criteria and commences document verification when acceptability is confirmed. The user is prompted for execution of a verified document. User input corresponding to execution of the verified document is obtained and an electronic notarization is executed. A notarized electronic document comprised of the executed, electronic document inclusive of indicia corresponding to applied electronic notarization.

Abstract: A system and method for simplified scanning of tangible documents commences with scanning them into electronic documents on an MFP. The MFP controller generates a scan command indicia and commences a scan when it is selected by a user. A processor in the controller generates an electronic document file from the scan operation associatively with a scan folder file and generates scan folder file indicia on a display and electronic document indicia corresponding to each electronic document file in the scan folder. A user selects a document and specifies instructions for processing the document which is completed by the processor.