Patents by Inventor Lucia Maciel

Lucia Maciel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11113082
    Abstract: In some examples, with respect to help content based application page analysis, pages that are to be analyzed with respect to application help content may be ascertained for an application. A user interaction element may be identified for each of the ascertained pages. Selection of a user interaction element from the identified user interaction elements may be ascertained for a page of the ascertained pages. Responses to inquiries from a decision tree that corresponds to the selected user interaction element may be ascertained for the selected user interaction element. A score that represents relevancy of page help content to the application may be determined based on the ascertained responses. The page help content may be associated with the page and may be part of the application help content.
    Type: Grant
    Filed: October 16, 2017
    Date of Patent: September 7, 2021
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Ricardo Miotto Redin, Lucia Maciel, Marcio Bortolini, Alan Aguirre, Thaua Garcia Silveira, Ricardo Alexandre de Oliveira Staudt, Ricardo Moreira, Alessandro Carlos Hunhoff, Leandro Cado
  • Publication number: 20210191742
    Abstract: In some examples, with respect to help content based application page analysis, pages that are to be analyzed with respect to application help content may be ascertained for an application. A user interaction element may be identified for each of the ascertained pages. Selection of a user interaction element from the identified user interaction elements may be ascertained for a page of the ascertained pages. Responses to inquiries from a decision tree that corresponds to the selected user interaction element may be ascertained for the selected user interaction element. A score that represents relevancy of page help content to the application may be determined based on the ascertained responses. The page help content may be associated with the page and may be part of the application help content.
    Type: Application
    Filed: October 16, 2017
    Publication date: June 24, 2021
    Inventors: Ricardo Miotto Redin, Lucia Maciel, Marcio Bortolini, Alan Aguirre, Thaua Garcia Silveira, Ricardo Alexandre de Oliveira Staudt, Ricardo Moreira, Alessandro Carlos Hunhoff, Leandro Cado
  • Publication number: 20210125132
    Abstract: Examples disclosed herein relate to assigning a capability score to a user based on a set of actions associated with a task performed by the user, receiving a support request from the user, and directing the user to one of a plurality of support options based on the assigned capability score.
    Type: Application
    Filed: October 9, 2017
    Publication date: April 29, 2021
    Inventors: Ricardo Moreira, Lucia Maciel, Alessandro Carlos Hunhoff, Ricardo Alexandre de Oiveria Staudt, Ricardo Miotto Redin, Thaua Garcia Silveria, Alan Aguirre, Leandro Cado
  • Publication number: 20200145484
    Abstract: In example implementations, a method to create sub-groups of remote computing devices is provided. The method includes establishing, via a processor of a sending machine: a respective connection to a plurality of remote computing devices. The processor groups the plurality of remote computing devices into a plurality of sub-groups based on a common network. The processor identifies a remote computing device as a relay device within each one of the plurality of sub-groups having a best connection to the sending machine within a respective sub-group. Then a connection of remaining remote computing devices that are not identified as the relay device are redirected by the processor to the remote computing device that is identified as the relay device within the respective sub-group.
    Type: Application
    Filed: February 3, 2017
    Publication date: May 7, 2020
    Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.
    Inventors: Joao Luis Prauchner, Derek Lukasik, Reynaldo Cardoso Novaes, Thiago Lottici, Lucia Maciel