Abstract: Notifying a user of an instant message (IM) service about a modification made to an opportunity includes receiving at least one modification to an opportunity stored in a customer relationship management (CRM) system, the opportunity representing a complex record structure in the CRM system, identifying a first user associated with the modification made to the opportunity stored in the CRM system, determining, from a list of users associated with the opportunity, a second user associated with the first user through an IM service, and sending an alert to the second user on the IM service, the alert indicating to the second user the modification made to the opportunity by the first user.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: Modifying a number of opportunities in a customer relationship management (CRM) system includes obtaining, from a CRM system, a number of opportunities, the opportunities representing a complex record structure in the CRM system, in which each of the opportunities captures a number of fields of metadata, comparing the metadata associated with the opportunities with a number of archived opportunity templates to create a comparison, analyzing the comparison to identify a number of patterns for the opportunities, and modifying, based on the number of patterns for the opportunities, the opportunities to create at least one new opportunity.

Abstract: A support for mounting at least one lighting element on a safety helmet, the support comprising a body having: (i) at least one helmet attaching portion configured for directly or indirectly connecting the support to a portion of the safety helmet, and (ii) a plurality of lighting element attaching portions configured for directly or indirectly connecting the at least one lighting element to the support, wherein the plurality of lighting element attaching portions are configured to facilitate the attachment of the at least one lighting element in a corresponding plurality of positions, such that light projected from the at least one lighting element is focused or directed at a plurality of corresponding angles. An adjustable lighting system and a cable retention arrangement for a safety helmet are also disclosed.

Abstract: This application presents a solution for measuring different physical parameters from the felt and its surrounding environment, such as: pressure, temperature, humidity, pH, airflow and the degradation of the felt. It is disclosed a monitoring system, comprising: an independent measuring unit fixed in a felt, comprising at least one of the following sensors: temperature, humidity, pH, pressure or air flow; a central acquisition unit comprising a microcontroller, a real-time clock, a communication transceiver connected to at least one independent measuring unit and a communication transceiver connected to a computing device; and a polymeric encapsulation material layer. Applications for this technology are the monitoring of the felt and its surrounding environment in, for example, dry filtration, laundries, wet filtration and other suitable applications.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: This application presents a solution for measuring different physical parameters from the felt and its surrounding environment, such as: pressure, temperature, humidity, pH, airflow and the degradation of the felt. It is disclosed a monitoring system, comprising: an independent measuring unit fixed in a felt, comprising at least one of the following sensors: temperature, humidity, pH, pressure or air flow; a central acquisition unit comprising a microcontroller, a real-time clock, a communication transceiver connected to at least one independent measuring unit and a communication transceiver connected to a computing device; and a polymeric encapsulation material layer. Applications for this technology are the monitoring of the felt and its surrounding environment in, for example, dry filtration, laundries, wet filtration and other suitable applications.

Abstract: A support for mounting at least one lighting element on a safety helmet, the support comprising a body having: (i) at least one helmet attaching portion configured for directly or indirectly connecting the support to a portion of the safety helmet, and (ii) a plurality of lighting element attaching portions configured for directly or indirectly connecting the at least one lighting element to the support, wherein the plurality of lighting element attaching portions are configured to facilitate the attachment of the at least one lighting element in a corresponding plurality of positions, such that light projected from the at least one lighting element is focused or directed at a plurality of corresponding angles. An adjustable lighting system and a cable retention arrangement for a safety helmet are also disclosed.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: Integrating metadata from applications used for social networking into a customer relationship management (CRM) system includes obtaining, from applications used for social networking, metadata associated with users of the applications, analyzing the metadata from the applications to infer opportunities, relationships for mapping clients, structures, and subject matter experts, and integrating the opportunities, the relationships for mapping the clients, the structures, and the subject matter experts into a CRM system to populate the CRM system.

Abstract: Modifying a number of opportunities in a customer relationship management (CRM) system includes obtaining, from a CRM system, a number of opportunities, the opportunities representing a complex record structure in the CRM system, in which each of the opportunities captures a number of fields of metadata, comparing the metadata associated with the opportunities with a number of archived opportunity templates to create a comparison, analyzing the comparison to identify a number of patterns for the opportunities, and modifying, based on the number of patterns for the opportunities, the opportunities to create at least one new opportunity.

Abstract: Reassigning a business hierarchy of roles associated with an opportunity in a social customer relationship management (CRM) system includes receiving modifications, the modifications representing an adjustment to a business hierarchy of roles, identifying, in a social CRM system, an opportunity associated with the business hierarchy of roles, and reassigning, based on the modifications, the opportunity associated with the business hierarchy of roles, in which reassigning, based on the modifications, the business hierarchy of roles associated with the opportunity includes adding or deleting a member or a department from the business hierarchy of roles.

Abstract: Determining a monetary value for an outcome based on a user's activity includes monitoring activities of a user utilizing a number of applications associated with a customer relationship management (CRM) system, determining, based on monitoring the activities of the user utilizing the number of applications, outcomes for the activities of the user, the outcomes being associated with opportunities stored in the CRM system, assigning a contribution value to the outcome based on the activities of the user, and determining, based on the contribution value, a monetary value for the outcomes.

Abstract: Notifying a user of an instant message (IM) service about a modification made to an opportunity includes receiving at least one modification to an opportunity stored in a customer relationship management (CRM) system, the opportunity representing a complex record structure in the CRM system, identifying a first user associated with the modification made to the opportunity stored in the CRM system, determining, from a list of users associated with the opportunity, a second user associated with the first user through an IM service, and sending an alert to the second user on the IM service, the alert indicating to the second user the modification made to the opportunity by the first user.

Abstract: Determining a policy change for an outcome related to an opportunity includes monitoring factors and outcomes associated with opportunities stored in a customer relationship management (CRM) system, extracting the factors and the outcomes associated with the opportunities stored in the CRM system into a queryable database, analyzing, via a queryable database, the factors and the outcomes associated with the opportunities to identify patterns related to the outcomes of the opportunities, and determining, based on the patterns related to the outcomes of the opportunities, a policy change to improve the outcomes related to the opportunities.

Abstract: Determining a policy change for an outcome related to an opportunity includes monitoring factors and outcomes associated with opportunities stored in a customer relationship management (CRM) system, extracting the factors and the outcomes associated with the opportunities stored in the CRM system into a queryable database, analyzing, via a queryable database, the factors and the outcomes associated with the opportunities to identify patterns related to the outcomes of the opportunities, and determining, based on the patterns related to the outcomes of the opportunities, a policy change to improve the outcomes related to the opportunities.

Abstract: Determining a monetary value for an outcome based on a user's activity includes monitoring activities of a user utilizing a number of applications associated with a customer relationship management (CRM) system, determining, based on monitoring the activities of the user utilizing the number of applications, outcomes for the activities of the user, the outcomes being associated with opportunities stored in the CRM system, assigning a contribution value to the outcome based on the activities of the user, and determining, based on the contribution value, a monetary value for the outcomes.

Abstract: A method for modifying a number of opportunities in a customer relationship management (CRM) system includes obtaining, from a CRM system, a number of opportunities, the opportunities representing a complex record structure in the CRM system, in which each of the opportunities captures a number of fields of metadata, comparing the metadata associated with the opportunities with a number of archived opportunity templates to create a comparison, analyzing the comparison to identify a number of patterns for the opportunities, and modifying, based on the number of patterns for the opportunities, the opportunities to create at least one new opportunity.