Patents by Inventor Lucinda Foss

Lucinda Foss has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11488112
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: June 15, 2021
    Date of Patent: November 1, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20210304147
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: June 15, 2021
    Publication date: September 30, 2021
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Patent number: 11087285
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: July 14, 2020
    Date of Patent: August 10, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20200342408
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: July 14, 2020
    Publication date: October 29, 2020
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Patent number: 10817468
    Abstract: Techniques relate to managing a document throughout its lifecycle according to configurable metadata associated with the document. A processor may receive the document in association with an operation and may determine suitable metadata, which may be configurable, to associate with the document. After the operation is closed, the processor may suitably handle the document based on the metadata. Handling the document may include moving the document to an associated profile and/or purging the document. Further, with the configurable metadata, the processor may control the document with increased granularity.
    Type: Grant
    Filed: February 27, 2018
    Date of Patent: October 27, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Leena Gian Dudani, Shaleen Shankar, Alexander James Richberg, Kenneth James Rudy Hamer, Lucinda Foss, Regis Cridlig
  • Patent number: 10740726
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: October 5, 2017
    Date of Patent: August 11, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20190266256
    Abstract: Techniques relate to managing a document throughout its lifecycle according to configurable metadata associated with the document. A processor may receive the document in association with an operation and may determine suitable metadata, which may be configurable, to associate with the document. After the operation is closed, the processor may suitably handle the document based on the metadata. Handling the document may include moving the document to an associated profile and/or purging the document. Further, with the configurable metadata, the processor may control the document with increased granularity.
    Type: Application
    Filed: February 27, 2018
    Publication date: August 29, 2019
    Inventors: Leena Gian Dudani, Shaleen Shankar, Alexander James Richberg, Kenneth James Rudy Hamer, Lucinda Foss, Regis Cridlig
  • Publication number: 20190108487
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: October 5, 2017
    Publication date: April 11, 2019
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20180322439
    Abstract: A system may include databases associated with a departments of an enterprise, such that the databases include data regarding a set of members of a respective department. The system may also include a processor that executes computer-executable instructions that cause the processor to receive a lifecycle event that corresponds with an employee of the enterprise, determine one or more activity sets based on the event. The activity sets may include a list of activities to be performed by one or more departments of the plurality of departments. The processor may then identify members of the set of members to perform the activities, and send updates to one or more respective databases of the plurality of databases regarding the progress of the activities. The processor may then generate a visualization to be depicted on a display, such that the visualization tracks a progress of the activities.
    Type: Application
    Filed: May 5, 2017
    Publication date: November 8, 2018
    Inventors: Leena Dudani, Lucinda Foss, Ugur Ismail Sencan, Regis Cridlig, Alexander James Richberg
  • Patent number: 8396796
    Abstract: A system and method for establishing a healthcare network across small businesses whereby two or more small businesses and one or more healthcare insurance providers are enrolled in a small business employee healthcare network. The one or more healthcare insurance providers then offer one or more healthcare insurance plans through the small business employee healthcare network at initial bid prices. Employees of the enrolled small businesses are then provided an opportunity to view the one or more healthcare insurance plan offers. Interested employees of the enrolled small businesses then opt into one or more of the one or more healthcare insurance plan offers through the small business employee healthcare network.
    Type: Grant
    Filed: November 26, 2008
    Date of Patent: March 12, 2013
    Assignee: Intuit Inc.
    Inventors: Miriam Nga-Shun Vu, Lucinda Foss
  • Patent number: 8266068
    Abstract: The invention relates to a method to interview a candidate.
    Type: Grant
    Filed: October 6, 2008
    Date of Patent: September 11, 2012
    Assignee: Intuit Inc.
    Inventors: Lucinda Foss, Lesley K. Grossblatt, Jigna Bhatt, Charles Shieh