Abstract: A customer relationship management system is disclosed for matching a given work item with an agent. The system includes a database to hold customer information, agent information, and system information, and a network contact center server operative to receive the given work item from the customer and route it to the agent based at least in part on the information in the database. The network contact center server is configured to control the conduction of an automated web dialogue with the customer via a separate web server and is further configured to control the conduction of an automated voice dialogue with the customer via an interactive voice response system. The automated web dialogue and the automated voice dialogue are thereby both conductable under the control of the network contact center server.

Abstract: Enhanced superconducting power cable of at least one phase, characterized by two tubular sections, the first section being a flexible superconducting core, with a stainless steel tape mesh and copper tape layers overlaid at an angle of 0° to 45° followed by two or more superconducting material layers placed overlaid and a second application of two or more superconducting material layers in opposite direction with regard to the previous ones; the second tubular section is an annular space of vacuum thermal insulation formed by a flexible corrugated pipe covered with multilayer insulations, including also a pipe with a stainless steel mesh to adhere an internal semiconducting shield made of polyethylene with insulation followed by a second metal shield based on copper tapes and a polyethylene protecting cover.

Abstract: Enhanced superconducting power cable of at least one phase, characterized by two tubular sections, the first section being a flexible superconducting core, with a stainless steel tape mesh and copper tape layers overlaid at an angle of 0° to 45° followed by two or more superconducting material layers placed overlaid and a second application of two or more superconducting material layers in opposite direction with regard to the previous ones; the second tubular section is an annular space of vacuum thermal insulation formed by a flexible corrugated pipe covered with multilayer insulations, including also a pipe with a stainless steel mesh to adhere an internal semiconducting shield made of polyethylene with insulation followed by a second metal shield based on copper tapes and a polyethylene protecting cover.

Abstract: Enhanced superconducting power cable of at least one phase, characterized by two tubular sections, the first section being a flexible superconducting core, with a stainless steel tape mesh and copper tape layers overlaid at an angle of 0° to 45° followed by two or more superconducting material layers placed overlaid and a second application of two or more superconducting material layers in opposite direction with regard to the previous ones; the second tubular section is an annular space of vacuum thermal insulation formed by a flexible corrugated pipe covered with multilayer insulations, including also a pipe with a stainless steel mesh to adhere an internal semiconducting shield made of polyethylene with insulation followed by a second metal shield based on copper tapes and a polyethylene protecting cover.