Patents by Inventor Luke A. Ball

Luke A. Ball has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160026650
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for interacting with records using a publisher configured to publish information to a feed of a social network. In some implementations, a computing device receives a request to interact with a child record related to a parent record stored in a database system. The request is generated via the publisher displayed in a user interface on a display device. The user interface is also configured to display the feed in association with an entity of the social network. Child record information indicating a type of the child record and field data to populate one or more fields of the child record can be received. The field data is differentiated from message content generated via the publisher to include in a feed item for presentation in the feed when displayed to one or more users following the parent record. The requested interaction with the child record can be performed using the child record information.
    Type: Application
    Filed: October 6, 2015
    Publication date: January 28, 2016
    Inventors: Jason Winters, David Haynes, Craig Villamor, Luke Ball, Ian Swinson
  • Publication number: 20160026670
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for interacting with records using a publisher configured to publish information to a feed of a social network. In some implementations, a computing device receives a request to interact with a child record related to a parent record stored in a database system. The request is generated via the publisher displayed in a user interface on a display device. The user interface is also configured to display the feed in association with an entity of the social network. Child record information indicating a type of the child record and field data to populate one or more fields of the child record can be received. The field data is differentiated from message content generated via the publisher to include in a feed item for presentation in the feed when displayed to one or more users following the parent record. The requested interaction with the child record can be performed using the child record information.
    Type: Application
    Filed: October 6, 2015
    Publication date: January 28, 2016
    Inventors: Jason Winters, David Haynes, Craig Villamor, Luke Ball, Ian Swinson
  • Patent number: 9177007
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for interacting with records using a publisher configured to publish information to a feed of a social network. In some implementations, a computing device receives a request to interact with a child record related to a parent record stored in a database system. The request is generated via the publisher displayed in a user interface on a display device. The user interface is also configured to display the feed in association with an entity of the social network. Child record information indicating a type of the child record and field data to populate one or more fields of the child record can be received. The field data is differentiated from message content generated via the publisher to include in a feed item for presentation in the feed when displayed to one or more users following the parent record. The requested interaction with the child record can be performed using the child record information.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: November 3, 2015
    Assignee: salesforce.com, inc.
    Inventors: Jason Winters, David Haynes, Craig Villamor, Luke Ball, Ian Swinson
  • Patent number: 9063632
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more records via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with a first record from the publisher. Information may be submitted through the publisher to interact with the first record to update the record. A feed item may be presented for inclusion in the information feed based on the update, where the feed item includes one or more actionable selections providing a reference to the first record. When a user selects one of the actionable selections, the user can perform additional interactions with the first record or perform a new interaction with a second record.
    Type: Grant
    Filed: July 16, 2013
    Date of Patent: June 23, 2015
    Assignee: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Scott Peter Perket
  • Publication number: 20150143248
    Abstract: Disclosed are methods, apparatus, systems, and computer program products for performing an action on a database record in an on-demand database service. What actions are presented to a user interface of a mobile device can depend on attributes of the database record, such as metadata stored in association with the database record. Selection of one of the actions can cause the mobile device to integrate data from hardware components, databases, and applications using mobile device. The data identified from the mobile device can be automatically associated with various data fields of the action. The selected action can be performed on the database record using the data in the data fields.
    Type: Application
    Filed: November 10, 2014
    Publication date: May 21, 2015
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Jean Elie Bovet
  • Publication number: 20140310272
    Abstract: A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.
    Type: Application
    Filed: May 12, 2014
    Publication date: October 16, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventors: Walter Macklem, David Nathanson, Jia Chen, Luke Ball, Shankara Subramanya, Kanishka Maheshwari, Susan Kimberlin
  • Publication number: 20140280577
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with an application using a publisher in an online social network. A user interface includes a publisher and an information feed. A user may request to expose an application using the publisher. The application may be hosted natively in an on-demand service environment or hosted on a third-party platform. Content from the application is exposed in the publisher via an application programming interface (API). A user may interact with the application via the API through the publisher, and the information feed is updated via the API according to the user interaction with the application. A feed item may be presented for inclusion in the information feed based on the update.
    Type: Application
    Filed: July 16, 2013
    Publication date: September 18, 2014
    Applicant: salesforce.com, inc.
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Christopher Jolley
  • Publication number: 20140282101
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more records via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with a first record from the publisher. Information may be submitted through the publisher to interact with the first record to update the record. A feed item may be presented for inclusion in the information feed based on the update, where the feed item includes one or more actionable selections providing a reference to the first record. When a user selects one of the actionable selections, the user can perform additional interactions with the first record or perform a new interaction with a second record.
    Type: Application
    Filed: July 16, 2013
    Publication date: September 18, 2014
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite
  • Publication number: 20140282100
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more data objects in an online social network. A user interface includes a publisher with a custom action. The custom action is defined in accordance with custom action instructions provided by a first entity via an application programming interface (API). Such custom action instructions may declaratively or programmatically define the data object, the interaction to be performed with the data object, and other attributes associated with the custom action. A user may request to interact with the data object via selection of the custom action by a second entity. Information may be submitted through the publisher to interact with the data object to update a database system associated with the data object. A feed item may be presented for inclusion in the information feed based on the update.
    Type: Application
    Filed: July 16, 2013
    Publication date: September 18, 2014
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Evan Michael Moses, Weiping Peng
  • Publication number: 20140280329
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with a record via a single user interface. The user interface includes a publisher and an information feed. A user may request to interact with the record from the publisher. Information may be submitted through the publisher to interact with the record to update the record. A feed item may be presented for inclusion in the information feed based on the update. One or more entities may be cross-referenced with the feed item so that the same feed item is provided in the feeds of each of the one or more entities. Identification of the entities to be cross-referenced with the feed item can come from data defined by a user in a payload, data defined by a system administrator, and/or record relationship information in a database system.
    Type: Application
    Filed: July 16, 2013
    Publication date: September 18, 2014
    Inventors: Scott D. Beechuk, Steven Tamm, Orjan Kjellberg, Arvind Krishnan, Benjamin Snyder, Luke A. Ball, Shannon Hale, Khanh Kim P. Nguyen, William Gradin, Anna Bonner Mieritz, Beril Guvendik Maples, Gregg Johnson, Andrew Waite, Lorenzo Minore, Gary Horen, Hanson Ho
  • Patent number: 8725721
    Abstract: A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.
    Type: Grant
    Filed: May 7, 2012
    Date of Patent: May 13, 2014
    Assignee: salesforce.com, inc.
    Inventors: Walter Macklem, David Nathanson, Jia Chen, Luke Ball, Shankara B. Subramanya, Kanishka Maheshwari, Susan Kimberlin
  • Publication number: 20140019439
    Abstract: A multi-tenant server system for executing search queries includes a database that stores multi-tenant data including data objects having associated data records for a plurality of users associated with a plurality of tenants, and a server system including a processor. The processor is configured to execute a method including the steps of applying search queries to the multi-tenant database and providing a search result set including a plurality of data objects each having at least one data record. The method further includes reordering the search result set according to predetermined scoping criteria based on individual user histories, including recency and frequency metrics, to produce a reordered search result set. The reordered set is filtered based on predetermined permission criteria associated with each user, and displayed.
    Type: Application
    Filed: July 3, 2013
    Publication date: January 16, 2014
    Inventors: Yurika Sebata-Dempster, Luke Ball, Susan Kimberlin, Wallace Peng, Yasaman Mohsenin, Chelsey Glasson
  • Publication number: 20130054583
    Abstract: A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.
    Type: Application
    Filed: May 7, 2012
    Publication date: February 28, 2013
    Applicant: SALESFORCE.COM, INC.
    Inventors: Walter Macklem, David Nathanson, Jia Chen, Luke Ball, Shankara B. Subramanya, Kanishka Maheshwari, Susan Kimberlin