Patents by Inventor Luke Causon

Luke Causon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Playback of user website interactions related to user feedback
    Patent number: 12045444
    Abstract: Method for providing playback of user website interactions related to feedback starts with processor receiving, from client device, user activity data associated with interactions by user with a website displayed on client device during session and receiving feedback data from client device. Processor causes feedback list user interface to be displayed on display device that includes feedback entry comprising the feedback data associated with website and session. Processor causes feedback entry detail user interface to be displayed on display device that includes including information on session, feedback data, and playback selectable item. In response to receiving selection of playback selectable item, causing playback user interface to be displayed on display device that includes visualization of interactions by user with website that cause user to provide feedback data.
    Type: Grant
    Filed: July 29, 2022
    Date of Patent: July 23, 2024
    Assignee: Content Square SAS
    Inventors: Pedro Magriço, Chiara Felice Sant Cassia, Rory O'Keeffe, Luke Causon, Samuel Gagnepain, Weronika Terpilowska, Julio Alegria, Ntale Shadik, Arturas Zakrevskis
  • PLAYBACK OF USER WEBSITE INTERACTIONS RELATED TO USER FEEDBACK
    Publication number: 20230418443
    Abstract: Method for providing playback of user website interactions related to feedback starts with processor receiving, from client device, user activity data associated with interactions by user with a website displayed on client device during session and receiving feedback data from client device. Processor causes feedback list user interface to be displayed on display device that includes feedback entry comprising the feedback data associated with website and session. Processor causes feedback entry detail user interface to be displayed on display device that includes including information on session, feedback data, and playback selectable item. In response to receiving selection of playback selectable item, causing playback user interface to be displayed on display device that includes visualization of interactions by user with website that cause user to provide feedback data.
    Type: Application
    Filed: July 29, 2022
    Publication date: December 28, 2023
    Inventors: Pedro Magriço, Chiara Felice Sant Cassia, Rory O'Keeffe, Luke Causon, Samuel Gagnepain, Weronika Terpilowska, Julio Alegria, Ntale Shadik, Arturas Zakrevskis