Patents by Inventor Lynn Richard Akers

Lynn Richard Akers has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for monitoring information corresponding to communication sessions
    Patent number: 7920482
    Abstract: Systems and methods for monitoring information corresponding to communication sessions are provided. A representative method includes: receiving information corresponding to the communication session; storing the information in long term storage; extracting a first portion of the information from the long term storage; populating a database with the first portion of the information such that the portion of the information is stored in the database in addition to being stored in the long term storage; determining that additional information corresponding to the communication session is required for use; and extracting an additional portion of the information from the long term storage.
    Type: Grant
    Filed: September 29, 2006
    Date of Patent: April 5, 2011
    Assignee: Verint Americas Inc.
    Inventors: Marc Calahan, Lynn Richard Akers
  • Systems and methods for monitoring information corresponding to communication sessions
    Publication number: 20080080386
    Abstract: Systems and methods for monitoring information corresponding to communication sessions are provided. A representative method includes: receiving information corresponding to the communication session; storing the information in long term storage; extracting a first portion of the information from the long term storage; populating a database with the first portion of the information such that the portion of the information is stored in the database in addition to being stored in the long term storage; determining that additional information corresponding to the communication session is required for use; and extracting an additional portion of the information from the long term storage.
    Type: Application
    Filed: September 29, 2006
    Publication date: April 3, 2008
    Inventors: Marc Calahan, Lynn Richard Akers