Abstract: An audible utterance is received from a user. A procedure determines a user intent associated with the audible utterance and identifies multiple parameters associated with the user intent. The procedure then determines whether any of the multiple parameters associated with the user intent are missing from the audible utterance. If any parameters are missing, an audible response requesting the missing parameters is generated and communicated to the user. If all parameters associated with the user intent are contained in the audible utterance, a response to the user's request is generated and communicated to the user.

Abstract: Initially, information is received that is related to an online auction that has ended. The received information includes identities of non-winning auction participants and the auctioned product or service. A specific advertisement is then selected from among multiple advertisements associated the auctioned product or service. Certain non-winning auction participants are identified to receive the specific advertisement.

Abstract: A method receives a request for information regarding a product or service from a user. The received request is provided to a speech processing system which attempts to generate an automated response to the received request. If the speech processing system generates a response to the received request, that response is provided to the user. However, if the speech processing system does not generate a response to the received request, the user is referred to an advisor to handle the received request.