Abstract: A system is provided that can provide a virtual assistant that can receive inputs from a user and can provide responses to the user. The system can perform natural language processing on the inputs to process the inputs into inputs that are comprehendible by the virtual assistant. Additionally, the system can determine the live agent that can be best suited to assist the user based on the processed inputs. The system can connect the user and the live agent. The virtual assistant can facilitate the connection by providing information to the user and to the live agent.

Abstract: This technology relates to providing a web-based digital claims platform to provide users with a simple and customized experience when filing insurance claims. The platform is enabled by a plurality of back-end application programming interface (API) resources. These API resources are event-driven (e.g., when an “event” associated with the claim occurs, the status of the claim changes and the API is provided with updated information indicative of the change). The platform includes a customized user interface (UI) that tailors the claim experience to a particular user's needs. The customization can be based off of stated user preferences and/or learned user preferences associated with the user's past behavior. A user can perform/request various services through the customized UI's self-service function (e.g., rent a car, find a hotel room, select a repair shop, etc.). Additionally, the customized UI can enable the user upload documents, track claim status, find relevant help topics, etc.

Abstract: A system is provided that can provide a virtual assistant that can receive inputs from a user and can provide responses to the user. The system can perform natural language processing on the inputs to process the inputs into inputs that are comprehendible by the virtual assistant. The system can predict, based on the inputs, at least one objective of the user. The at least one objective can include a first objective for communication with a live agent and the at least one objective can include a second objective for a purpose for the communication with the live agent. Additionally, the system can determine the live agent that can be best suited to assist the user based on the second objective. The system can connect the user and the live agent. The virtual assistant can facilitate the connection by providing information to the user and to the live agent.

Abstract: A computer-implemented method and program for identifying electronic files from a set of electronic files uses an operating agent to identify first and second subsets of electronic files. The files in the first subset are those able to be opened by the operating agent, while files in the second subset are the remainder. For each electronic file in the second subset at least one native attribute contained in the electronic file is identified. The method and program are characterized by creating, for each file in the second subset, a derivative attribute having a value representative of the file's relevance to the predetermined topic. The derivative attribute being based upon the presence or absence of at least one of a target character strings in the identified native attribute for each electronic file in the second subset. Additional derivative attribute(s) representative of the presence of a privilege and/or confidential information may be created.

Abstract: A computer-implemented method and program for identifying electronic files from a set of electronic files uses an operating agent to identify first and second subsets of electronic files. The files in the first subset are those able to be opened by the operating agent, while files in the second subset are the remainder. For each electronic file in the first subset, an index containing every accessible character string used in the electronic file is created. The method and program are characterized by creating, for each file in the first and second subsets, a derivative attribute having a value representative of the readability of the character strings in the file.

Abstract: A software interface used in designing communications circuits receives input from a user (20). In response, the software interface initiates accessing of a route plan (16) comprising a first route point group (38) associated with a first circuit end point (34), a second route point group (38) associated with a second circuit end point (34), and one or more routes (32) connecting the first and second route point groups (38). Each route (32) is available for use in designing the circuit. The software interface also initiates selection of a route (32) according to the route plan (16) and initiates the automatic assignment of the selected route (32) to the circuit in designing the circuit. The software interface provides information to the user (20) reflecting assignment of the route (32) to the circuit. The route plan (16) may be selected from among multiple route plans (16) according to a service application (14) automatically derived from an associated circuit order.

Abstract: A system (10) for designing diverse communications circuits (36) includes a diversity set (14) identifying at least one circuit (36) that is to be diverse from one or more other circuits (36) in the diversity set (14). The system (10) further includes one or more diversity rules (16) applicable to one or more circuits (36) belonging to the diversity set (14). A diversity engine (12) validates the assignment of at least one circuit element to a circuit (36) in the diversity set (14), according to the diversity rules (16), such that the circuit (36) is diverse from at least one other circuit (36) in the diversity set (14) with respect to that circuit element. The diversity engine (12) may generate one or more diversity violations (18) if the assignment of the circuit element fails to comply with the diversity rules (16) and may associate the diversity violations (18) with the circuit (36) and its diversity set (14) to indicate a possible need to modify the assignment.

Abstract: Disclosed herein is a novel hanging display device for displaying various articles. Specifically exemplified is a display device for displaying collectibles contained in original box.

Abstract: A computer-implemented system (10) for designing communications circuits includes one or more route plans (16) each with a first route point group (38) for a first circuit end point (34), a second route point group (38) associated with a second circuit end point (34), and one or more routes (32) connecting the first and second route point groups (38). Each route (32) is available for use in designing the circuit. A design engine (12) accesses a particular route plan (16), selects a route (32) according to the route plan (16), and automatically assigns the selected route (32) to the circuit in designing the circuit. The design engine (12) may select the particular route plan (16) from among multiple route plans (16) according to a service application (14) that is automatically derived from an associated circuit order.

Abstract: A computer-implemented system (10) for designing communications circuits includes one or more route plans (16) each with a first route point group (38) for a first circuit end point (34), a second route point group (38) associated with a second circuit end point (34), and one or more routes (32) connecting the first and second route point groups (38). Each route (32) is available for use in designing the circuit. A design engine (12) accesses a particular route plan (16), selects a route (32) according to the route plan (16), and automatically assigns the selected route (32) to the circuit in designing the circuit. The design engine (12) may select the particular route plan (16) from among multiple route plans (16) according to a service application (14) that is automatically derived from an associated circuit order.

Abstract: This invention relates generally to communications with distributed nodes in a computer network, and more specifically with change management in a computer network.

Abstract: Described herein are compositions that have prophylactic or therapeutic applications for disease resulting from the production of cytokines, and preferably the cytokine IL-6, wherein the compositions consist of activin like molecules.

Abstract: The present invention relates to the purification of proteins, to the products of such purification, and to DNA probes constructed therefrom. More specifically, the invention relates to the purification and sequencing of murine and human colony stimulating factor-1 (CSF-1).

Abstract: Described herein are compositions that have prophylactic or therapeutic applications for disease resulting from the production of cytokines, and preferably the cytokine IL-6, wherein the compositions consist of activin like molecules.