Abstract: A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.

Abstract: Techniques are described herein that are capable of utilizing agent-based configuration co-management to selectively migrate workloads from a first configuration management authority to a second configuration management authority. The first configuration management authority has a first management client and a first management server that provides a first management service. The second configuration management authority has a second management client and a second management server that provides a second management service. An operating system that runs on a computing device enrolls the first management agent and the second management agent into the second configuration management authority. The first management agent negotiates with the second management agent to determine a first subset of the workloads that is to be handled by the first management agent and a second subset of the workloads that is to be handled by the second management agent.

Abstract: A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.

Abstract: Techniques are described herein that are capable of utilizing agent-based configuration co-management to selectively migrate workloads from a first configuration management authority to a second configuration management authority. The first configuration management authority has a first management client and a first management server that provides a first management service. The second configuration management authority has a second management client and a second management server that provides a second management service. An operating system that runs on a computing device enrolls the first management agent and the second management agent into the second configuration management authority. The first management agent negotiates with the second management agent to determine a first subset of the workloads that is to be handled by the first management agent and a second subset of the workloads that is to be handled by the second management agent.