Abstract: One embodiment provides a computer implemented method, including: receiving information corresponding to a customer of a seller, wherein the information is related to credit information of the customer; generating a credit attribute for the customer with respect to the seller, wherein the generating includes utilizing a plurality of artificial intelligence agents that each analyze at least a subset of the information to each generate an agent version of the credit attribute; and recommending a deferral of at least a portion of a pending invoice of the seller for the customer, wherein a value of the deferral is based upon the credit attribute.

Abstract: One embodiment provides a computer implemented method, including: receiving information corresponding to a customer of a seller, wherein the information is related to credit information of the customer; generating a credit attribute for the customer with respect to the seller, wherein the generating includes utilizing a plurality of artificial intelligence agents that each analyze at least a subset of the information to each generate an agent version of the credit attribute; and recommending a deferral of at least a portion of a pending invoice of the seller for the customer, wherein a value of the deferral is based upon the credit attribute.

Abstract: One embodiment provides a computer implemented method, including: receiving billing information related to a billing contract of a customer of a seller, wherein the billing contract identifies amounts of invoices and an invoice frequency; identifying, utilizing one or more artificial intelligence agents, one or more risk factors associated with generation of a pending invoice based upon the billing information; and recommending, utilizing the one or more artificial intelligence agents, a generation date for the pending invoice based upon the one or more risk factors, wherein the recommending includes selecting a generation date to facilitate timely payment of the pending invoice by the customer.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: Input information comprising an identifier of a production instance is received. The input information indicating a given time a live database from the production instance is to be restored to in a temporary copy of the production instance. Based at least on the input information, backup data associated with the live database from production instance is identified. Based on the backup data, it is determined whether resource capacity is available for restoring the backup data to the temporary copy of the production instance. In response to determining the resource capacity is available, the temporary copy of the production instance is generated. The backup data is restored to the temporary copy of the production instance to represent a state of the live database from the production instance at the given time.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: In one aspect, the present approach provides functionality to allow a customer to rename a client instance utilized by the customer without having to provision a new instance. In such an implementation, data may be kept or maintained within the renamed instance. In a further aspect, a virtual internet protocol (VIP) address may be migrated to address load conditions. In accordance with aspects of the approach, multiple VIPs and the instances using the VIPs may be migrated at one time and without downtime to the customer.

Abstract: Input information comprising an identifier of a production instance is received. The input information indicating a given time a live database from the production instance is to be restored to in a temporary copy of the production instance. Based at least on the input information, backup data associated with the live database from production instance is identified. Based on the backup data, it is determined whether resource capacity is available for restoring the backup data to the temporary copy of the production instance. In response to determining the resource capacity is available, the temporary copy of the production instance is generated. The backup data is restored to the temporary copy of the production instance to represent a state of the live database from the production instance at the given time.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.

Abstract: A tool for determining a non-optimized inventory system is provided. The tool retrieves a plurality of data related to a supply chain. The tool determines an inventory history for the supply chain. The tool creates a set of linear difference equations based, at least in part, the plurality of data related to the supply chain. The tool determines a plurality of supply chain performance measurements of interest. The tool determines one or more non-optimal inventory management practices.

Abstract: A tool for determining a non-optimized inventory system is provided. The tool retrieves a plurality of data related to a supply chain. The tool determines an inventory history for the supply chain. The tool creates a set of linear difference equations based, at least in part, the plurality of data related to the supply chain. The tool determines a plurality of supply chain performance measurements of interest. The tool determines one or more non-optimal inventory management practices.

Abstract: Implementations of a system, method and apparatus described herein receive, for a configuration item in a configuration management database, status indicating an operational state and an automation state associated with the configuration item, and determine whether a conflict will occur with at least one of the operational state or the automation state of the configuration item as a result of a process affecting the configuration item. When the conflict will not occur, a change is made to at least one of the operational state or the automation state of the configuration item in accordance with the process. Upon a conclusion of the process, the change is removed. If the conflict will occur, the process not allowed to continue.