Patents by Inventor Mahnoosh Mehrabani Sharifbad

Mahnoosh Mehrabani Sharifbad has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Proxy for selective use of human and artificial intelligence in a natural language understanding system
    Patent number: 10789943
    Abstract: An interactive response system combines human intelligence (HI) subsystems with artificial intelligence (AI) subsystems to facilitate overall capability of multi-channel user interfaces. The system permits imperfect AI subsystems to nonetheless lessen the burden on HI subsystems. A combined AI and HI proxy is used to implement an interactive omnichannel system, and the proxy dynamically determines how many AI and HI subsystems are to perform recognition for any particular utterance, based on factors such as confidence thresholds of the AI recognition and availability of HI resources. Furthermore the system uses information from prior recognitions to automatically build, test, predict confidence, and maintain AI models and HI models for system recognition improvements.
    Type: Grant
    Filed: August 31, 2018
    Date of Patent: September 29, 2020
    Assignee: Interactions LLC
    Inventors: Larissa Lapshina, Mahnoosh Mehrabani Sharifbad, David Thomson, Yoryos Yeracaris