Abstract: Various embodiments each include at least one of systems, devices, methods, and software for automated booking systems and methods. One method embodiment includes identifying a need for an individual to travel to a destination location of a scheduled event based on at least one calendar entry stored in data of a calendaring system and identifying an origin location and origin and destination airports located in proximity to the origin and destination locations, respectively. The method may then retrieve ground transportation mode options and travel time data from one or more ground transportation routing services for travel from the origin location to the origin airport and from the destination airport to the destination location. The method may then identify flight itinerary options from the origin airport to the destination airport that arrive by a time no later than a start time of the scheduled event less a travel time from the destination airport to the destination location.

Abstract: A transaction at a Self-Service Terminal (SST) is initiated as a first type by a customer. During the transaction, the transaction can dynamically switch to one or more second types in order to provide transaction assistance to the customer during the transaction.

Abstract: Various embodiments include text-augmented interactive self-service terminal sessions as may be implemented in whole or in part according to one or more of the systems, methods and software illustrated and described herein. One method embodiment includes an SST and a remote service representative terminal device. The remote service representative terminal device captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then added to the multimedia stream. In some embodiments, the multimedia stream is then provided over a network to the SST. The SST may then provide a view of audio and video of the multimedia stream along with a view of the text. The text in such embodiments is presented synchronously with the audio and video.

Abstract: A transaction at a Self-Service Terminal (SST) is initiated as a first type by a customer. During the transaction, the transaction can dynamically switch to one or more second types in order to provide transaction assistance to the customer during the transaction.

Abstract: A first user establishes a communication session with a second user. During the communication session the first user communicates and receives communication from the second user in a first human language while the second user communicates and receives communication from the first user in a second communication language. The first and second human communication languages are different from one another. In an embodiment, at least one human communication language is sign language. In an embodiment, at least one human communication language is communicated via animation.

Abstract: Various embodiments include text-augmented interactive self-service terminal sessions as may be implemented in whole or in part according to one or more of the systems, methods and software illustrated and described herein. One method embodiment includes an SST and a remote service representative terminal device. The remote service representative terminal device captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then added to the multimedia stream. In some embodiments, the multimedia stream is then provided over a network to the SST. The SST may then provide a view of audio and video of the multimedia stream along with a view of the text. The text in such embodiments is presented synchronously with the audio and video.