Patents by Inventor Manish Parekh

Manish Parekh has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20200342850
    Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.
    Type: Application
    Filed: April 23, 2020
    Publication date: October 29, 2020
    Applicant: Oracle International Corporation
    Inventors: Vishal Vishnoi, Xin Xu, Srinivasa Phani Kumar Gadde, Fen Wang, Muruganantham Chinnananchi, Manish Parekh, Stephen Andrew McRitchie, Jae Min John, Crystal C. Pan, Gautam Singaraju, Saba Amsalu Teserra
  • Publication number: 20200342175
    Abstract: The present disclosure relates to chatbot systems, and more particularly, to techniques for obtaining data items for input to a chatbot. In certain embodiments, a chatbot system includes a component that can be invoked by a chatbot in the chatbot system to obtain data items needed by the chatbot. The component can be invoked based on a reference to the component in a dialog flow definition configured for the chatbot. The reference to the component can indicate a composite entity that the component will use to determine how the data items are obtained from a user. The composite entity acts as a container for the data items and may be configured separately from the dialog flow definition of the chatbot. The data items can be obtained based on rules specified in a composite entity definition configured for the composite entity.
    Type: Application
    Filed: April 24, 2020
    Publication date: October 29, 2020
    Applicant: Oracle International Corporation
    Inventors: Srinivasa Phani Kumar Gadde, Manish Parekh, Steven Martijn Davelaar, Manmohit Rekhi
  • Publication number: 20200344186
    Abstract: Techniques for described for invoking a chatbot in a chatbot system, in response to an event notification from a software application. The event notification can be sent to the chatbot system based on the software application determining that one or more conditions associated with an event are satisfied. In certain embodiments, the event notification contains information indicating a dialog flow state for starting a new conversation between a particular chatbot and a user. The event notification can also identify the user and/or the particular chatbot. In some instances, a prompt is output to the user requesting the user to confirm a start of the new conversation. Whether the prompt is output or not can depend on whether there is an existing conversation between the user and a chatbot in the chatbot system.
    Type: Application
    Filed: April 24, 2020
    Publication date: October 29, 2020
    Applicant: Oracle International Corporation
    Inventors: Manish Parekh, King-Hwa Lee