Abstract: A technique is directed to methods and systems for translating product or service information. In some implementations, a translation system generates and stores translations of product or service information in a database to provide the translations to users. The translation system can perform a localization process to translate text and add locale-specific components of a specific region to the translation. The translation system can collect the user preferred language and provide translations to the user in the preferred language. In some implementations, the translation system receives a query for a product or service information translation and matches certain text characteristics in the query to characteristics in the database to determine a direct or approximate translation. Once a translation is determined, the translation system can output a notification to the user which includes the translated product or service information and any related information to the product or service.

Abstract: A technique is directed for managing entitlements within a real-time telemetry system. In an embodiment, access to entitlements is organized between an entitlement management service and an entitlement retrieval service. The entitlement management service may permit users to manage users and roles. The entitlement retrieval service may retrieve logged-in user's entitlements on a restricted basis using the information in an authorization token. The system may maintain separation between the entitlement management application programming interface (API) and entitlement retrieval API within the entitlement service, such that separation between entitlement management APIs, entitlement retrieval APIs, and entitlement enforcements may be enforced.