Patents by Inventor Manoj K. Nair

Manoj K. Nair has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

System and method for intelligent troubleshooting of in-service customer experience issues in communication networks

Patent number: 9026851

Abstract: The present disclosure relates to methods and systems for improving customer experience through real time troubleshooting in relation to customer experience management.

Type: Grant

Filed: January 29, 2013

Date of Patent: May 5, 2015

Assignee: Wipro Limited

Inventors: Subhas Chandra Mondal, Sudipta Ghosh, Manoj K. Nair
SYSTEM AND METHOD FOR INTELLIGENT TROUBLESHOOTING OF IN-SERVICE CUSTOMER EXPERIENCE ISSUES IN COMMUNICATION NETWORKS

Publication number: 20140068348

Abstract: The present disclosure relates to methods and systems for improving customer experience through real time troubleshooting in relation to customer experience management.

Type: Application

Filed: January 29, 2013

Publication date: March 6, 2014

Applicant: Wipro Limited

Inventors: Subhas Chandra Mondal, Sudipta Ghosh, Manoj K. Nair

System and method for intelligent troubleshooting of in-service customer experience issues in communication networks

SYSTEM AND METHOD FOR INTELLIGENT TROUBLESHOOTING OF IN-SERVICE CUSTOMER EXPERIENCE ISSUES IN COMMUNICATION NETWORKS