Patents by Inventor Manoj Kumar MALHOTRA

Manoj Kumar MALHOTRA has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SELF-LEARNING, CONTEXT-SENSITIVE TROUBLESHOOTING
    Publication number: 20210342209
    Abstract: An information handling system may be configured to receive, from a client information handling system, information indicative of an error; perform natural language processing of a text associated with the error to determine a set of error tokens; perform natural language processing of a plurality of items of troubleshooting content to determine, for each item of troubleshooting content, a respective set of troubleshooting tokens; for each respective set of troubleshooting tokens, determine a similarity score for the corresponding item of troubleshooting content relative to the set of error tokens; receive user feedback for a selected one of the items of troubleshooting content; and adjust the similarity score for the selected one based on the received user feedback.
    Type: Application
    Filed: April 30, 2020
    Publication date: November 4, 2021
    Applicant: Dell Products L.P.
    Inventors: Saurabh KISHORE, Sudhir Vittal SHETTY, Manoj Kumar MALHOTRA, Robert A. CONTRERAS