Abstract: Techniques disclosed herein are well suited to restoring deduplicated backup data from cloud-based storage and from multi-node replicated files systems, and they also improve performance in more traditional data storage technologies. Pre-restore steps include analysis of deduplication indexes to identify data segments that are stored consecutively on storage media. Reading data in aggregate runs of consecutively stored data segments reduces interactions with storage media that hosts the deduplicated data and speeds up retrieval. Parallel reads from multiple storage devices in multi-node replicated file systems also speed up retrieval. An illustrative enhanced media agent pre-fetches data (stored in deduplicated form) in anticipation of read requests that are expected in the restore operation.

Abstract: Techniques for providing shared access to, e.g., a small computer system interface (SCSI) storage device in a computer network include providing an operational mode on SCSI interfaces with a first media agent and a second media agent such that, in response to inquiry messages on the SCSI interfaces, the SCSI storage device appears as a SCSI target device to the first media agent and the second media agent and mapping data operations between the first media agent and the SCSI storage device and the second media agent and the SCSI storage device to logically unique channel numbers for the first media agent and the second media agent to perform data storage operations over their respective SCSI interfaces by concurrently sharing the SCSI storage device.

Abstract: An improved information management system is provided herein for managing secondary storage computing devices when one or more become unavailable. For example, a first secondary storage computing device in a pool of secondary storage computing devices can run a storage manager virtual machine (VM) that manages secondary copy and restore operations. A second secondary storage computing device in the pool can run a virtualization engine that manages the storage manager VM. The virtualization engine can replicate the storage manager VM data to other secondary storage computing devices in the pool. If the first secondary storage computing devices becomes unavailable, the second secondary storage computing device can instruct a third secondary storage computing device in the pool to launch a replicated storage manager VM using the replicated storage manager VM data stored therein. Thus, the third secondary storage computing device can act as the now unavailable first secondary storage computing device.

Abstract: Content-aware systems and methods for improving de-duplication, or single instancing, in storage operations. In certain examples, backup agents on client devices parse application-specific data to identify data objects that are candidates for de-duplication. The backup agents can then insert markers or other indictors in the data that identify the location(s) of the particular data objects. Such markers can, in turn, assist a de-duplication manager to perform object-based de-duplication and increase the likelihood that like blocks within the data are identified and single instanced. In other examples, the agents can further determine if a data object of one file type can or should be single-instanced with a data object of a different file type. Such processing of data on the client side can provide for more efficient storage and back-end processing.

Abstract: Described in detail herein are systems and methods for managing single instancing data. Using a single instance database and other constructs (e.g. sparse files), data density on archival media (e.g. magnetic tape) is improved, and the number of files per storage operation is reduced. According to one aspect of a method for managing single instancing data, for each storage operation, a chunk folder is created on a storage device that stores single instancing data. The chunk folder contains three files: 1) a file that contains data objects that have been single instanced; 2) a file that contains data objects that have not been eligible for single instancing; and 3) a metadata file used to track the location of data objects within the other files. A second storage operation subsequent to a first storage operation contains references to data objects in the chunk folder created by the first storage operation instead of the data objects themselves.

Abstract: Illustrative storage manager and media agent are enhanced to interoperate with deduplication appliances. Advantages are realized when making secondary and tertiary copies and also when restoring from a deduplication appliance. Tiered indexing minimizes how much data is retained and stored at media agents. Tiered indexing enables media agents to efficiently extract needed information from deduplication appliances to make tertiary copies and to restore backed up copies. Interoperability techniques include media agents generating separate data streams to the deduplication appliance. Each data stream carries a different kind of data, e.g., payload data, metadata content, or high-level index information. On initial backup, the media agent instructs the deduplication appliance to deduplicate the payload data stream but not the other data streams, thus intelligently applying resources to data most likely to benefit from deduplication.

Abstract: A scalable approach is disclosed for processing auxiliary-copy jobs in a storage management system by using distributed media agent resources instead of a centralized storage manager. Enhanced media agents coordinate and control auxiliary-copy jobs and tap the storage manager to reserve data streams and provide job-specific metadata on demand. An enhanced storage manager may initially select a media agent as “coordinator” to coordinate auxiliary-copy jobs with any number of other media agents, which act as “controllers.” A coordinator media agent is generally responsible for obtaining data stream reservation information from the storage manager and assigning auxiliary-copy jobs to respective controller media agents, based on the components involved in the respective reserved data streams.

Abstract: A method and system for providing information management of data from hosted services receives information management policies for a hosted account of a hosted service, requests data associated with the hosted account from the hosted service, receives data associated with the hosted account from the hosted service, and provides a preview version of the received data to a computing device. In some examples, the system indexes the received data to associate the received data with a user of an information management system, and/or provides index information related to the received data to the computing device.

Abstract: Described are systems and methods for storing a variable number of instances of data objects (e.g., 1, 2, 3, or up to N?1 instances, where N is the number of instances of the data object included in primary data) in secondary storage across a data storage network. In some examples, a system for storing a variable number of instances of data objects includes, one or more computing devices storing a set of data objects and multiple storage devices distinct from the one or more computing devices. Each of the multiple storage devices is configured to store at least a single instance of a data object. The system also includes a database configured to store information associated with the data objects. This information includes substantially unique identifiers for the data objects and, for each of the data objects, a number of instances of the data object stored on the multiple storage devices.

Abstract: Described in detail herein are systems and methods for single instancing blocks of data in a data storage system. For example, the data storage system may include multiple computing devices (e.g., client computing devices) that store primary data. The data storage system may also include a secondary storage computing device, a single instance database, and one or more storage devices that store copies of the primary data (e.g., secondary copies, tertiary copies, etc.). The secondary storage computing device receives blocks of data from the computing devices and accesses the single instance database to determine whether the blocks of data are unique (meaning that no instances of the blocks of data are stored on the storage devices). If a block of data is unique, the single instance database stores it on a storage device. If not, the secondary storage computing device can avoid storing the block of data on the storage devices.

Abstract: Systems and methods are provided herein for automatically configuring newly installed secondary storage computing devices and managing secondary storage computing devices when one or more become unavailable. For example, a storage manager can then detect the computing resources available to the newly installed secondary storage computing device, assign a role to the newly installed secondary storage computing device based on the detected computing resources, configure the newly installed secondary storage computing device with deduplication and storage policies used by the other secondary storage computing devices, re-partition secondary storage devices to allocate memory for the newly installed secondary storage computing device, and instruct other secondary storage computing devices to replicate their managed data such that the newly installed secondary storage computing device has access to the replicated data.

Abstract: An information management system according to certain aspects may determine whether storage operations will work prior to executing them. The system may check various factors or parameters relating to a storage policy to verify whether the storage policy will work at runtime without actually executing the policy. Some examples of factors can include: availability of primary storage devices, availability of secondary storage devices, license availability for performing that operation, user credentials for connecting to primary and/or second storage devices, available storage capacity, connectivity to storage devices, etc. The system may also check whether a particular system configuration is supported in connection with storage operations. The result of the determination can be provided in the form of a report summarizing any problems found with the storage policy. The report can include recommended courses of action or solutions for resolving any identified issues.

Abstract: A cache storage area stores key data blocks, usually metadata, used in live browse, file indexing, and/or file restore operations, which can avoid retrieving data on demand from backup copies. An illustrative shared data storage resource hosts the cache storage area, which is subdivided into virtual disk-specific caches, each one accompanied by a respective cache-specific index. A media agent acting as cache arbitrator manages access to the various caches. The cache arbitrator grants to other media agents in the system temporary ownership of particular caches, thereby facilitating parallel usage among the caches by different media agents. By enabling parallelism and a shared cache storage environment, these embodiments improve overall operational performance and add resiliency to the system as a whole. The cache arbitrator media agent is specially appointed to the role by a storage manager that generally manages storage operations throughout the illustrative data storage management system.

Abstract: A method and system for reducing storage requirements and speeding up storage operations by reducing the storage of redundant data includes receiving a request that identifies one or more data objects to which to apply a storage operation. For each data object, the storage system determines if the data object contains data that matches another data object to which the storage operation was previously applied. If the data objects do not match, then the storage system performs the storage operation in a usual manner. However, if the data objects do match, then the storage system may avoid performing the storage operation.

Abstract: A system according to certain aspects may include a secondary storage controller computer configured to: in response to a first instruction to obtain a first secondary copy of a first data set from a secondary storage device(s), the first instruction associated with a first restore operation: instantiate a first restore thread on a processor of the secondary storage controller computer; using the first restore thread, retrieve the first secondary copy from the secondary storage device(s); and forward the retrieved first secondary copy to a primary storage subsystem for storage; and in response to a second instruction to obtain a second secondary copy of a second data set from the secondary storage device(s), the second instruction associated with a second restore operation: using the first restore thread, retrieve the second secondary copy from the secondary storage device(s); and forward the retrieved second secondary copy to the primary storage subsystem for storage.

Abstract: An improved information management system that implements a staging area or cache to temporarily store primary data in a native format before the primary data is converted into secondary copies in a secondary format is described herein. For example, the improved information management system can include various media agents that each include one or more high speed drives. When a client computing device provides primary data for conversion into secondary copies, the primary data can initially be stored in the native format in the high speed drive(s). If the client computing device then submits a request for the primary data, the media agent can simply retrieve the primary data from the high speed drive(s) and transmit the primary data to the client computing device. Because the primary data is already in the native format, no conversion operations are performed by the media agent, thereby reducing the restore delay.

Abstract: If a deduplication database becomes corrupted or is lost, the deduplication database may be reconstructed by restoring an earlier backup copy of the deduplication database. The backup copy of the deduplication database, however, may not be synced with the deduplicated data blocks that are presently stored in the secondary storage subsystem. To address the possibility of data loss and improve reconstruction timing, a deduplicated storage system is provided according to certain embodiments that uses one or more mechanisms to restore the deduplication database and resync with the secondary storage by using one or more journal files that track the data blocks that have been or may have been deleted from the secondary storage since the last deduplication database backup.

Abstract: A deduplicated storage system is provided according to certain embodiments that uses one or more mechanisms to update the deduplication database and remove records corresponding to data blocks that have been or will be erased from the secondary copies, without using or tracking reference counting values. Some embodiments described herein use a secondary table (for tracking archive file contents) and a bitmap to mark which primary records are present in the secondary table. In another embodiment, once the marking phase is completed, the deduplication system uses the marked-up bitmap to identify the corresponding records from the primary table that can be moved to another table for storing “zero-reference” data blocks. In other embodiments, the system will then traverse the “zero-reference” table and remove those primary data blocks from secondary storage devices.

Abstract: A deduplicated storage system is provided according to certain embodiments that uses one or more mechanisms to update the deduplication database and remove records corresponding to data blocks that have been or will be erased from the secondary copies, without using or tracking reference counting values. Some embodiments described herein use a secondary table (for tracking archive file contents) and a bitmap to mark which primary records are present in the secondary table. In another embodiment, once the marking phase is completed, the deduplication system uses the marked-up bitmap to identify the corresponding records from the primary table that can be moved to another table for storing “zero-reference” data blocks. In other embodiments, the system will then traverse the “zero-reference” table and remove those primary data blocks from secondary storage devices.

Abstract: If a deduplication database becomes corrupted or is lost, the deduplication database may be reconstructed by restoring an earlier backup copy of the deduplication database. The backup copy of the deduplication database, however, may not be synced with the deduplicated data blocks that are presently stored in the secondary storage subsystem. To address the possibility of data loss and improve reconstruction timing, a deduplicated storage system is provided according to certain embodiments that uses one or more mechanisms to restore the deduplication database and resync with the secondary storage by using one or more journal files that track the data blocks that have been or may have been deleted from the secondary storage since the last deduplication database backup.