Abstract: An Artificial Intelligence (AI) & Generative AI-driven cross-domain document analysis system enables accurate and consistent narratives across a longitudinal timeline for an entity regarding communications in different operational aspects. The document analysis and insight system includes an Artificial Intelligence (AI) powered Search Interface (AIPS) and an Advanced Intelligent Knowledge Engine (AIKE). The AIPS is configured to pre-process documents from structured and unstructured data sources to generate data taxonomies and custom synonym files. The AIKE generates a preliminary evaluation of the various Large Language Models (LLMs) and uses the data taxonomies and custom synonym files to generate prompts that are configured to address limitations of the various LLMs to obtain accurate replies to user requirements.

Abstract: Examples of employee concierge are provided. In an example, an issue may be determined for an employee. The issue may be determined based on a query shared by the employee or upon occurrence of an unusual event. The unusual event may be indicative of a deviation in behaviour and routine of the employee. A session may be initiated and the issue may be parsed to determine a context. A bot may be selected from multiple bots for the issue where each bot includes information relating to a solution to address the issue. Data associated with the issue may be collected from a central database and other bots. The data may then be analyzed to determine a solution. The solution comprises a response to the query and a suggestion to mitigate the unusual event.

Abstract: Examples of employee concierge are provided. In an example, an issue may be determined for an employee. The issue may be determined based on a query shared by the employee or upon occurrence of an unusual event. The unusual event may be indicative of a deviation in behaviour and routine of the employee. A session may be initiated and the issue may be parsed to determine a context. A bot may be selected from multiple bots for the issue where each bot includes information relating to a solution to address the issue. Data associated with the issue may be collected from a central database and other bots. The data may then be analyzed to determine a solution. The solution comprises a response to the query and a suggestion to mitigate the unusual event.

Abstract: In an example, in response to occurrence of a report generation event, a report may be generated. An aspect of the report requiring a description may be identified, the aspect being at least one of a trend noted in the report and a discrepancy in the report. A hypothesis explaining the aspect of the report may be generated. Further, an evidence may be collected for the hypothesis, based on a relation between entities of the hypothesis, the relation being determined based on a knowledge data having information pertaining to the entities. The hypothesis may be evaluated generate an evaluation score, based on the collected evidence. Based on the evaluation score, the hypothesis may be selected for explaining the aspect. The selected hypothesis may be provided in natural language text explaining the aspect of the report, based on at least one of the domain and user knowledge and linguistic knowledge.