Abstract: Improved methods and systems are provided to facilitate delivery services between a sending party and a receiving party while permitting a physical location of the receiving party to remain transparent to the sending party. For example, a system as disclosed herein can permit the receiving party to take delivery of mail, packages, or other articles through the use of a virtual address defined by the receiving party without requiring the receiving party to disclose its physical address to the sending party. In another example, articles may be routed to a temporary physical address of the receiving party through the use of a temporary forwarding path also defined by the receiving party.

Abstract: A shared web browser for simultaneously linking together a plurality of remote locations to deliver live presentations to anyone, anywhere in the world. The web browser can be used either by itself, or in conjunction with a conventional telephone conference call. A personal computer at each location is linked together by means of an Internet connection, wherein one of those computers controls the information displayed on each of the other computers; this is the presenter's function. Each of the other users or participants are referred to as attendees, and the presenter directs information to be displayed on the monitors of all the participants in the conference. The shared web browser of the present invention works within conventional Internet browsers, eliminating the need for the purchase of or training in the use of expensive video conferencing equipment.

Abstract: A system for allowing company representatives or web site operators to monitor and track activity of visitors to their web site and proactively establish live contact with the visitor using text messaging. A customer service representative of a website operator can instantly send a message to a visitor in order to help them obtain the most relevant information desired, and to directly answer any questions the visitor may have. A radar screen provides information to the website operator of how people are accessing their website by providing on one screen a visual comparison of the different locations or pages within the website where the visitors are browsing. The radar screen can be divided into sectors representative of each of these locations, and the number of visitors to each one is indicated.