Abstract: A voice call between a customer device and a first client device associated with a first user account of a communication services platform is established via the communication services platform. A first request to transfer the voice call with the customer device to a second client device associated with the first user account is received via an application programming interface (API) call. Responsive to receiving the first request to transfer the voice call, the voice call between the customer device and the second client device associated with the first user account is established via the communication services platform.

Abstract: A text message of a text messaging conversation between the end user device and a first client device associated with a first user account of the SaaS platform is sent by a software as a service (SaaS) platform and to an end user device. Information associated with the text messaging conversation is stored at a text messaging conversation data record. A voice call is received from the end user device by the SaaS platform. The text messaging conversation data record is searched to identify the information associated with the text messaging conversation responsive to receiving the voice call. The voice call is placed to the first client device based on the identified information associated with the text messaging conversation.

Abstract: A voice call between a customer device and a first client device associated with a first user account of a communication services platform is established via the communication services platform. A first request to transfer the voice call with the customer device to a second client device associated with the first user account is received via an application programming interface (API) call. Responsive to receiving the first request to transfer the voice call, the voice call between the customer device and the second client device associated with the first user account is established via the communication services platform.

Abstract: A software as a service (SaaS) platform sends, to an end user device, a message of a messaging conversation between the end user device and a first client device associated with a first user account of the SaaS platform. The message is associated with a first telephone number provisioned by the SaaS platform. The messaging conversation is associated with a messaging conversation identifier. The end user device is associated with a second telephone number. The first client device is associated with a third telephone number. a first request to place a voice call is received, via a first application programming interface (API) call from the first client device, based on the messaging conversation identifier. Responsive to receiving the first request, the voice call to the second telephone number is placed. The voice call is associated with the first telephone number provisioned by the SaaS platform.

Abstract: A software as a service (SaaS) platform sends, to an end user device, a message of a messaging conversation between the end user device and a first client device associated with a first user account of the SaaS platform. The message is associated with a first telephone number provisioned by the SaaS platform. The messaging conversation is associated with a messaging conversation identifier. The end user device is associated with a second telephone number. The first client device is associated with a third telephone number. a first request to place a voice call is received, via a first application programming interface (API) call from the first client device, based on the messaging conversation identifier. Responsive to receiving the first request, the voice call to the second telephone number is placed. The voice call is associated with the first telephone number provisioned by the SaaS platform.

Abstract: A first request to place a voice call is received via a first application programming interface (API) call from a first client device associated with a first user account of a communication services platform. The first request includes a messaging conversation identifier that identifies a messaging conversation. Messaging conversation data associated with the messaging conversation identifier and stored in a data store is obtained. The messaging conversation data identifies participants of the messaging conversation. A recipient of the voice call is identifying, among participants of the messaging conversation, based on filter criteria. The voice call is placed to a telephone number of an end user device associated with the recipient.

Abstract: A first request to place a voice call is received via a first application programming interface (API) call from a first client device associated with a first user account of a communication services platform. The first request includes a messaging conversation identifier that identifies a messaging conversation. Messaging conversation data associated with the messaging conversation identifier and stored in a data store is obtained. The messaging conversation data identifies participants of the messaging conversation. A recipient of the voice call is identifying, among participants of the messaging conversation, based on filter criteria. The voice call is placed to a telephone number of an end user device associated with the recipient.