Patents by Inventor Marc Ferrentino

Marc Ferrentino has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230298075
    Abstract: A system and method to manage online reviews. A determination is made that a user device is logged into a set of one or more websites comprising a first website. A dynamic redirection container is transmitted that redirects the user device to the first website, wherein a posted review associated with a merchant is received at the first website via the dynamic redirection container. Based on the posted review associated with the merchant, a weighted factor associated with at least a portion of a plurality of websites configured to receive one or more reviews associated with the merchant is updated. An adjustment of the weighted factor associated with at least the portion of the plurality of websites is received.
    Type: Application
    Filed: May 30, 2023
    Publication date: September 21, 2023
    Inventors: Benjamin Berry, Marc Ferrentino
  • Publication number: 20230289855
    Abstract: Systems and methods including receiving, from a merchant system associated with a merchant, a first set of weight values corresponding to websites configured to receive one or more reviews associated with the merchant, determining, based on the first set of weight values, a first set of target distribution values corresponding to the plurality of websites, providing, to a first user system, a first request to provide a first review of the merchant, the first request comprising a first link corresponding to a first website of the plurality of websites, receiving, via an application programming interface associated with the first website, information associated with the first request, providing information associated with the first request, receiving a first updated weight value corresponding to the first web site and a second updated weight value corresponding to a second website of the plurality of websites, identifying, by a container associated with a second request to provide a second review of the merchan
    Type: Application
    Filed: May 16, 2023
    Publication date: September 14, 2023
    Inventors: Benjamin Berry, Calvin Casalino, Marc Ferrentino
  • Patent number: 11699175
    Abstract: A system and method to optimize dynamic review generation. A user device associated with a user is selected to provide a review of a merchant. A weighted event factor associated at least a portion of a plurality of websites to which the review can be redirected is identified. Based on the weighted event factor, a first website of the plurality of websites to which to redirect the user device is determined. A dynamic redirection container is transmitted that redirects the client device to the first website, wherein the dynamic redirection container receives a posted review of the merchant at the first website. Based on the posted review associated with the merchant, the weighted event factor is updated.
    Type: Grant
    Filed: June 22, 2021
    Date of Patent: July 11, 2023
    Assignee: Yext, Inc.
    Inventors: Benjamin Berry, Marc Ferrentino
  • Patent number: 11694238
    Abstract: Implementations of the present disclosure provide techniques to optimize distribution to multiple websites of online reviews associated with a merchant system. The system and method include receiving, from a merchant system associated with a merchant, assignment of a weight value corresponding to each website of a plurality of websites configured to receive a review associated with a merchant. A distribution parameter associated with the plurality of websites is received from the merchant system. A request to provide a review of the merchant is provided to a user system, the request comprising a link. Receiving from the user system, an indication associated with the link. In response to receiving the indication, identifying, by a redirection container, a first website of the plurality of websites based on the weight value corresponding to each website of the plurality of websites and the distribution parameter.
    Type: Grant
    Filed: April 6, 2022
    Date of Patent: July 4, 2023
    Assignee: YEXT, INC.
    Inventors: Benjamin Berry, Calvin Casalino, Marc Ferrentino
  • Publication number: 20230093606
    Abstract: Embodiments of the disclosure provide for a knowledge search engine platform to identifying first data associated with a merchant system from one or more databases based on a search query submitted by a user device. The knowledge search engine platform generates a user dialog interface to display to the user device to enable a communication to collect additional information to supplement the first data. Second data to supplement the first data is received from the user system via the user dialog interface. Responsive to receiving the second data, a set of communications are transmitted to a set of search provider systems, where each communication of the set of communications comprising a recommended update comprising the first data and the second data.
    Type: Application
    Filed: October 18, 2022
    Publication date: March 23, 2023
    Inventors: Howard Lerman, Kevin Caffrey, Catherine Frailey, Benjamin Berry, Maxwell Shaw, Akul Penugonda, Marc Ferrentino, Dan Tran, Jonathan Kennell
  • Patent number: 11521252
    Abstract: Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: December 6, 2022
    Assignee: Yext, Inc.
    Inventors: Howard Lerman, Kevin Caffrey, Catherine Frailey, Benjamin Berry, Maxwell Shaw, Marc Ferrentino, Dan Tran, Jonathan Kennell, Akul Penugonda
  • Patent number: 11321748
    Abstract: Implementations of the present disclosure provide techniques to optimize dynamic third party review generation for transmitting redirection request links. In one implementation, a system is provide that comprises a memory to store profile data for one or more merchants; and a processing device, operatively coupled to the memory, to receive an indication to generate an online review for a client device associated with a location of a merchant. Responsive to receiving the indication, one or more weighted event factors associated with the merchant are determined. One or more distribution parameters specified by a merchant system are selected based on the weighted event factors for the merchant. An online third party review site is identified based on the distribution parameters. Thereupon, the online third party site is caused to transmit a reviewing object to the client device for posting the online review of the location of the merchant.
    Type: Grant
    Filed: October 13, 2017
    Date of Patent: May 3, 2022
    Assignee: Yext, Inc.
    Inventors: Benjamin Berry, Calvin Casalino, Marc Ferrentino
  • Publication number: 20220100782
    Abstract: A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method to generate, in a data graph associated with a merchant system, a first entity type including a first data field storing a first data value corresponding to the merchant system. A second entity type comprising a second data field storing a second data value corresponding to the merchant system is generated in the data graph. A relationship type between the first entity type and the second entity type is established. A first update to the first data value of the first entity type is generated. In view of the relationship type, a second update to the second data value of the second entity type is generated. The first update of the first entity type and the second update of the second entity type are stored in the data graph.
    Type: Application
    Filed: December 14, 2021
    Publication date: March 31, 2022
    Inventors: Marc Ferrentino, Han Byul Ru, Kevin Caffrey, Maxwell Shaw, Jonathan Kennell, Catherine Frailey, Jeremy Clark, Steven Sanshwe, Thomas C. Dixon, Jacob Fancher
  • Patent number: 11222048
    Abstract: A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method generate a custom entity type including one or more fields comprising first data corresponding to the merchant system. An update to the first data of the custom entity type can be received and an updated custom entity type is generated. The updated custom entity type is distributed to multiple business listing provider systems configured to provide search results associated with the merchant system in response to a search query from an end user system. The system and method can also generate a search experience interface including multiple input fields. The search experience interface is displayed to an end user to receive search terms via the first input and the second input field in response to a single search action.
    Type: Grant
    Filed: October 23, 2019
    Date of Patent: January 11, 2022
    Assignee: Yext, Inc.
    Inventors: Marc Ferrentino, Han Byul Ru, Kevin Caffrey, Maxwell Shaw, Jonathan Kennell, Catherine Frailey, Jeremy Clark, Steven Sanshwe, Thomas C. Dixon, Jacob Fancher
  • Publication number: 20210326945
    Abstract: A system and method to optimize dynamic review generation. A user device associated with a user is selected to provide a review of a merchant. A weighted event factor associated at least a portion of a plurality of websites to which the review can be redirected is identified. Based on the weighted event factor, a first website of the plurality of websites to which to redirect the user device is determined. A dynamic redirection container is transmitted that redirects the client device to the first website, wherein the dynamic redirection container receives a posted review of the merchant at the first website. Based on the posted review associated with the merchant, the weighted event factor is updated.
    Type: Application
    Filed: June 22, 2021
    Publication date: October 21, 2021
    Inventors: Benjamin Berry, Marc Ferrentino
  • Patent number: 11074629
    Abstract: A system and method to optimize dynamic review generation. A client device of a user is selected to provide a review of a merchant. A weighted event factor associated with multiple websites is identified. The system and method identify an input parameter provided by the merchant to be used with the weighted event factor to determine a first website of the multiple websites to receive the review of the merchant. A communication object is transmitted to the client device to redirect the client device to the first website to submit the review.
    Type: Grant
    Filed: July 18, 2019
    Date of Patent: July 27, 2021
    Assignee: YEXT, INC.
    Inventors: Benjamin Berry, Marc Ferrentino
  • Publication number: 20210056115
    Abstract: A system and method to provide search capabilities via a merchant system including search responses aggregated from multiple different search provider sources. The system and method receive, via an interface of the merchant system, a search query input from an end user system. The search query input is routed to the multiple search provider sources. A set of response to the search query input is received from at least a portion of the search providers sources. A first portion of the set of responses is identified as having a verified status. A ranking of the set of responses is generated based on a level of responsiveness to the search query input. The system and method cause, based at least in part on the ranking, a display including a search result comprising at least a portion of the set of responses.
    Type: Application
    Filed: August 19, 2020
    Publication date: February 25, 2021
    Inventors: Maxwell Shaw, Kevin Caffrey, Marc Ferrentino
  • Publication number: 20200125590
    Abstract: A system and method to manage data associated with a merchant system to provide in response to a search query from an end user system. The system and method generate a custom entity type including one or more fields comprising first data corresponding to the merchant system. An update to the first data of the custom entity type can be received and an updated custom entity type is generated. The updated custom entity type is distributed to multiple business listing provider systems configured to provide search results associated with the merchant system in response to a search query from an end user system. The system and method can also generate a search experience interface including multiple input fields. The search experience interface is displayed to an end user to receive search terms via the first input and the second input field in response to a single search action.
    Type: Application
    Filed: October 23, 2019
    Publication date: April 23, 2020
    Inventors: Marc Ferrentino, Han Byul Ru, Kevin Caffrey, Max Shaw, Jon Kennell, Catherine Frailey, Jeremy Clark, Steven Sanshwe, Tom Dixon, Jacob Fancher
  • Publication number: 20200051023
    Abstract: A system and method manage notifications associated with data of a business listing associated with a merchant system. A rule associated with a data field of the business listing is stored. The merchant system is monitored to determine an occurrence of an event corresponding to the rule. In response to the occurrence of the event, a notification is transmitted to the merchant system, the notification including a prompt to update a value stored in the data field of the business listing. A response is received from the merchant system with an updated value corresponding to the data field of the business listing. The updated value is stored and transmitted to a business listing provider system.
    Type: Application
    Filed: August 8, 2019
    Publication date: February 13, 2020
    Inventors: Bryan Reed, Kevin Caffrey, Catherine Frailey, Jamie Smith, Marc Ferrentino
  • Publication number: 20190385200
    Abstract: A system and method to optimize dynamic review generation. A client device of a user is selected to provide a review of a merchant. A weighted event factor associated with multiple websites is identified. The system and method identify an input parameter provided by the merchant to be used with the weighted event factor to determine a first website of the multiple websites to receive the review of the merchant. A communication object is transmitted to the client device to redirect the client device to the first website to submit the review.
    Type: Application
    Filed: July 18, 2019
    Publication date: December 19, 2019
    Inventors: Benjamin Berry, Marc Ferrentino
  • Patent number: 10417671
    Abstract: Implementations of the present disclosure provide a system for optimizing dynamic review generation. The system include a memory to store profile data for a plurality of merchant; and a processing device, operatively coupled to the memory, to create a dynamic redirection container for an online review associated with a merchant. The dynamic message container is transmitted to a client device of a user at the physical location. Confirmation is received from the client device that the dynamic redirection container is activated by the user. One or more weighted event factors associated with a plurality of sites is identified based on the received confirmation and distribution parameters specified by a merchant system for the merchant. In accordance with the weighted event factors, the client device is redirected to at least one site of the plurality sites as being associated with the dynamic redirection container.
    Type: Grant
    Filed: April 21, 2017
    Date of Patent: September 17, 2019
    Assignee: YEXT, INC.
    Inventors: Benjamin Berry, Marc Ferrentino
  • Publication number: 20190130468
    Abstract: Embodiments of the disclosure provide for a knowledge search engine platform to analyze a search query initiated by a user device to identify a natural language inquiry associated with questions about a particular business, (e.g., product brand data such as products, services, employees, events, etc.). This may include searching through large amounts of data for hidden patterns and relationships of events, and presenting this knowledge data in a readily understandable format for users. The knowledge data is then presented in a structured form that is easily digestible to allow users via the user device to find the information they are looking to retrieve. The knowledge data may also include competitor intelligence that allows users to identify competitors, by searching a local pack to return results of potential competitors. The local pack may be within proximity of an indication of location of where the user is searching using with user device.
    Type: Application
    Filed: October 31, 2018
    Publication date: May 2, 2019
    Inventors: Howard Lerman, Kevin Caffrey, Catherine Frailey, Benjamin Berry, Max Shaw, Marc Ferrentino, Dan Tran, Jonathan Kennell, Akul Penugonda