Patents by Inventor Marc Hite
Marc Hite has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10115080Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.Type: GrantFiled: May 4, 2015Date of Patent: October 30, 2018Assignee: Securus Technologies, Inc.Inventors: Veronica Martinez, Marc Hite, Luke Keiser
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Publication number: 20150310400Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.Type: ApplicationFiled: May 4, 2015Publication date: October 29, 2015Applicant: Securus Technologies, Inc.Inventors: Veronica Martinez, Marc Hite, Luke Keiser
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Patent number: 9026468Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.Type: GrantFiled: March 5, 2008Date of Patent: May 5, 2015Assignee: Securus Technologies, Inc.Inventors: Veronica Martinez, Marc Hite, Luke Keiser
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Patent number: 8670533Abstract: Dissemination of information from a controlled environment facility employs facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party and/or professionals associated with the facility in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information to appropriate professionals at the time of intake of a new resident. The invention may conduct a reverse auction among professionals offering a particular good or service, manage information related to providers of services or goods for residents of a facility, provide an outside party this information including results of a reverse auction, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.Type: GrantFiled: June 6, 2007Date of Patent: March 11, 2014Assignee: Securus Technologies, Inc.Inventors: Rajesh R. Hingoranee, Richard Falcone, Michelle L. Polozola, Luke Keiser, Marc Hite, Lee R. Johnson, LeAnn Estes Hoffman
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Patent number: 7961858Abstract: Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.Type: GrantFiled: June 30, 2006Date of Patent: June 14, 2011Assignee: Securus Technologies, Inc.Inventors: Michelle L. Polozola, Anthony Hershberger, Robert L. Rae, Marc Hite, Luke Keiser
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Patent number: 7860226Abstract: Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.Type: GrantFiled: March 21, 2006Date of Patent: December 28, 2010Assignee: Securus Technologies, Inc.Inventors: Richard Falcone, Robert Mudd, Timothy J. Murphy, Jimmie Jones, Jr., Marc Hite, Luke Keiser, Bruce Cooper, Michelle L. Polozola, Randy Hoffman
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Publication number: 20090228383Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.Type: ApplicationFiled: March 5, 2008Publication date: September 10, 2009Inventors: Veronica Martinez, Marc Hite, Luke Keiser
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Patent number: 7519169Abstract: Systems and methods for the dissemination of information from a controlled environment facility employ facility information management functionality managing resident information and facility information, and call manager functionality selectively providing at least a portion of the resident information and/or the facility information to an outside party in an automated manner. The invention may employ outgoing IVR functionality to provide select portions of the resident information in response to the call manager recognizing that a call is a first call by a resident, or a first call to a particular telephone number by a resident. The invention may manage information related to providers of services or goods for residents of a facility, provide an outside party this information, and notify a selected provider of selection of that provider by the outside party to provide goods or services for a resident.Type: GrantFiled: September 28, 2004Date of Patent: April 14, 2009Assignee: Evercom Systems, Inc.Inventors: Rajesh R. Hingoranee, Richard Falcone, Randy Hoffman, Luke Keiser, Marc Hite, Lee R. Johnson, Michelle L. Davis
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Patent number: 7492881Abstract: Disclosed are systems and methods which provide intelligent queuing with respect to processing transaction records. According to one embodiment, transaction records, such as collect calling records, are initially processed to a point that they are ready for release to an appropriate third party for further processing, billing, and/or collection, and are submitted to a queue. Queued transaction records preferably have initial queuing period information associated therewith. Embodiments dynamically change such queuing period information while a transaction record is pending in the queue, such as based upon further intelligence collected with respect to the party to the transaction, based upon subsequent transaction behavior, etcetera.Type: GrantFiled: May 14, 2003Date of Patent: February 17, 2009Assignee: Evercom Systems, Inc.Inventors: Marc Hite, Robert Mudd, Paula Jourde, Jimmie Jones, Jr., Richard Falcone
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Publication number: 20070263812Abstract: Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.Type: ApplicationFiled: June 30, 2006Publication date: November 15, 2007Applicant: Evercom Systems, Inc.Inventors: Michelle L. Polozola, Anthony Hershberger, Robert L. Rae, Marc Hite, Luke Keiser
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Patent number: 7042992Abstract: Disclosed are systems and methods which provide techniques providing account setup, management and transaction authorization determinations in real-time using transaction interrupt messaging. Embodiments preferably take into consideration the quality of one or more parties to the transaction and the means by which charges may be rendered to them when making account setup, management, and/or transaction authorization determinations. Accordingly, transactions, such as collect calls, meeting at least some minimal risk threshold may be completed on a first call attempt, even where a pre-arranged billing agreement or other business relationship is not previously in place.Type: GrantFiled: February 7, 2003Date of Patent: May 9, 2006Assignee: Evercom Systems, Inc.Inventors: Richard Falcone, Robert Mudd, Timothy J. Murphy, Jimmie Jones, Jr., Marc Hite, Luke Keiser