Abstract: Systems, methods, and computer program products for aggregating data from related database records. A booking folder database stores a plurality of booking folder records. Each booking folder record links reservation records and other data relating to a particular trip or group of trips by storing identifiers identifying the reservation records to be linked. To view or modify a trip, a client application may search the database for a booking folder record matching a search term. Based on the identifiers in the matching booking folder record, the client application may retrieve the linked reservation records, and aggregate the reservation records into a single booking folder view of the entire trip. To modify the itinerary of the trip, the client application may add or remove links from the booking folder record, or modify the linked reservation records.

Abstract: A method and system for storing and proposing a list of saved quotes, referred to as “Offers”, together with the PNR. These Offers once created can be communicated to the passenger, so he could access them and make his choice in a cross-channel, interactive dialog with the proposing agent. Standard PNR have been enhanced to accommodate quotations/offers on top of firm bookings. As well as making the search efforts of the user persistent and re-usable, the inclusion of quotation in the PNR makes them accessible via all the distribution channels and gives to this invention a full cross-channel dimension. This new functionality represents as well a huge enhancement in the Travel Agent work flow, since the saving of all the pre-booking activity is now automated and traceable, by the agent himself (for follow-up and confirmation purpose) and eligible for sending to commonly used Mid-Office and reporting systems.

Abstract: The method and system according to a preferred embodiment of the present invention allows storing and proposing a list of saved quotes, referred to as “Offers”, together with the PNR. These Offers once created can be communicated to the passenger, so he could access them and make his choice in a cross-channel, interactive dialog with the proposing agent. Standard PNR have been enhanced to accommodate quotations/offers on top of firm bookings. As well as making the search efforts of the user persistent and re-usable, the inclusion of quotation in the PNR makes them accessible via all the distribution channels and gives to this invention a full cross-channel dimension. This new functionality represents as well a huge enhancement in the Travel Agent work flow, since the saving of all the pre-booking activity is now automated and traceable, by the agent himself (for follow-up and confirmation purpose) and eligible for sending to commonly used Mid-Office and reporting systems.

Abstract: A remote customisation module for a logic engine, running upon a server remote from said logic engine, comprises a communication interface arranged to communicate with the logic engine and with an application running upon said server. The module also comprises a logic element arranged to receive an incoming request for data from the logic engine via the communication interface. The logic element is arranged to interrogate the application in order to extract data required to fulfill said request. The logic element is also arranged to process said extracted data to generate response data and to pass said response data to the logic engine.

Abstract: A remote customisation module for a logic engine, running upon a server remote from said logic engine, comprises a communication interface arranged to communicate with the logic engine and with an application running upon said server. The module also comprises a logic element arranged to receive an incoming request for data from the logic engine via the communication interface. The logic element is arranged to interrogate the application in order to extract data required to fulfil said request. The logic element is also arranged to process said extracted data to generate response data and to pass said response data to the logic engine.