Abstract: Embodiments of the present invention create a three-dimensional virtual model by a user identifying a three-dimensional object, capturing a plurality of two-dimensional images of said object in succession, said plurality of images being captured from different orientations, recording said plurality of images on a storage medium, determining the relative change in position of said plurality of images by comparing two subsequent images, wherein the relative change is determined by a difference in color intensity values between the pixels of one image and another image, generating a plurality of arrays from the difference determined and generating a computer image from said plurality of arrays, wherein said computer image represents said three-dimensional object.

Abstract: Aspects are generally directed toward creating a three-dimensional virtual model by a user identifying a three-dimensional object. Next, the system captures a plurality of two-dimensional images of the object in succession, the plurality of images being captured from different orientations, and recording the plurality of images on a storage medium. Then the system determines the relative change in position of the plurality of images by comparing two subsequent images, wherein the relative change is determined by a difference in color intensity values between the pixels of one image and another image, generates a plurality of arrays from the difference determined and generates a computer image from the plurality of arrays, wherein the computer image represents the three-dimensional object.

Abstract: Embodiments of the present invention create a three-dimensional virtual model by a user identifying a three-dimensional object, capturing a plurality of two-dimensional images of said object in succession, said plurality of images being captured from different orientations, recording said plurality of images on a storage medium, determining the relative change in position of said plurality of images by comparing two subsequent images, wherein the relative change is determined by a difference in color intensity values between the pixels of one image and another image, generating a plurality of arrays from the difference determined and generating a computer image from said plurality of arrays, wherein said computer image represents said three-dimensional object.

Abstract: Embodiments of the present invention create a three-dimensional virtual model by a user identifying a three-dimensional object, capturing a plurality of two-dimensional images of said object in succession, said plurality of images being captured from different orientations, recording said plurality of images on a storage medium, determining the relative change in position of said plurality of images by comparing two subsequent images, wherein the relative change is determined by a difference in color intensity values between the pixels of one image and another image, generating a plurality of arrays from the difference determined and generating a computer image from said plurality of arrays, wherein said computer image represents said three-dimensional object.

Abstract: Embodiments of the present invention create a three-dimensional virtual model by a user identifying a three-dimensional object, capturing a plurality of two-dimensional images of said object in succession, said plurality of images being captured from different orientations, recording said plurality of images on a storage medium, determining the relative change in position of said plurality of images by comparing two subsequent images, wherein the relative change is determined by a difference in color intensity values between the pixels of one image and another image, generating a plurality of arrays from the difference determined and generating a computer image from said plurality of arrays, wherein said computer image represents said three-dimensional object.

Abstract: Described are embodiments for providing real time feedback during communication between a customer and a contact center agent to allow a bad customer experience to be mitigated. Embodiments include a system that can identify and mitigate issues that may arise during the communication between the customer and the customer agent including a customer agent's performance, escalation to a supervisor, materials shared with the customer, wait time experience and/or other aspects of the communication. The feedback is provided while the customer and agent are still communicating. The feedback is linked to the specific session and agent. If an issue is identified, steps are taken to mitigate the issue.

Abstract: Described are embodiments for providing real time feedback during communication between a customer and a contact center agent to allow a bad customer experience to be mitigated. Embodiments include a system that can identify and mitigate issues that may arise during the communication between the customer and the customer agent including a customer agent's performance, escalation to a supervisor, materials shared with the customer, wait time experience and/or other aspects of the communication. The feedback is provided while the customer and agent are still communicating. The feedback is linked to the specific session and agent. If an issue is identified, steps are taken to mitigate the issue.

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).

Abstract: A system and method for providing microphonic isolation on a transmission line. The transmission line has a first part and a second part. The first part of transmission line carries a data signal and a microphonic signal. The microphonic signal has frequencies that include those in a range of substantially 20 Hz to substantially 20 kHz. The system includes an isolation apparatus. The isolation apparatus has an input in electrical communication with a first part of the transmission line, an output in electrical communication with the second part of the transmission line, and a filter in electrical communication with the input and the output. The filter is arranged to substantially remove the microphonic signal received at the input from first part of transmission line and pass the data signal to the output.

Abstract: A system and method for providing microphonic isolation on a transmission line. The transmission line has a first part and a second part. The first part of transmission line carries a data signal and a microphonic signal. The microphonic signal has frequencies that include those in a range of substantially 20 Hz to substantially 20 kHz. The system includes an isolation apparatus. The isolation apparatus has an input in electrical communication with a first part of the transmission line, an output in electrical communication with the second part of the transmission line, and a filter in electrical communication with the input and the output. The filter is arranged to substantially remove the microphonic signal received at the input from first part of transmission line and pass the data signal to the output.

Abstract: A system and method for providing microphonic isolation on a transmission line. The transmission line has a first part and a second part. The first part of transmission line carries a data signal and a microphonic signal. The microphonic signal has frequencies that include those in a range of substantially 20 Hz to substantially 20 kHz. The system includes an isolation apparatus. The isolation apparatus has an input in electrical communication with a first part of the transmission line, an output in electrical communication with the second part of the transmission line, and a filter in electrical communication with the input and the output. The filter is arranged to substantially remove the microphonic signal received at the input from first part of transmission line and pass the data signal to the output.

Abstract: A system and method for providing microphonic isolation on a transmission line. The transmission line has a first part and a second part. The first part of transmission line carries a data signal and a microphonic signal. The microphonic signal has frequencies that include those in a range of substantially 20 Hz to substantially 20 kHz. The system includes an isolation apparatus. The isolation apparatus has an input in electrical communication with a first part of the transmission line, an output in electrical communication with the second part of the transmission line, and a filter in electrical communication with the input and the output. The filter is arranged to substantially remove the microphonic signal received at the input from first part of transmission line and pass the data signal to the output.

Abstract: A given DSP, when processing signals of a channel, stores channel instance data in a multiplexed memory in association with itself. If the channel processing task changes to one for which the given DSP is not optimised, the given DSP moves the channel to an appropriate new DSP. Additionally, the given DSP transfers the association of the channel instance data to an association with the new DSP. In this way, the new DSP is provided with the channel instance data without the requirement for physically transferring such data.

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).

Abstract: A method of processing a frame received at a networked device having a port switch and a general-purpose processor. The method can include receiving frame information at the port switch, determining at least one port for the frame, and directing the received frame information based on the determined port(s).