Patents by Inventor Marcel M. Soens

Marcel M. Soens has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for providing installation support to a user
    Patent number: 7975265
    Abstract: A system and method are disclosed for providing installation support to a user of a computer system. A method incorporating teachings of the present disclosure may include launching an installation tool in connection with installation of a peripheral driver. The tool may have capabilities that include, for example, capturing an install status at a plurality of predefined points in an install routine. During installation, an error may be detected at one of the predefined points and a diagnostic routine may be launched in response. The method may also include considering an accounting of the captured install states and using this information to help generate an action script crafted to resolve the detected install error.
    Type: Grant
    Filed: July 8, 2004
    Date of Patent: July 5, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jeffrey B. Schnoebelen, Philip Ted Kortum, Adam Lee Klein, Marcel M. Soens, Jamie Andrew Fisher, Wesley M. McAfee