Abstract: Systems and methods are disclosed for identifying repair points reported by individuals at one or more locations in a geographic area, and providing an effective process for dispatching repair crews. Event data related to a repair point is provided, where the event data is processed to determine the type(s) of repair needed, times and locations of reported events, as well as relationships between events and priority. This information is then used to prioritize dispatch to repair crews to address the events, and further monitor repair crews to determine status of repairs, and to further update priorities relating to ongoing repairs.