Abstract: A computer system includes a symptoms database having symptoms that relate to problems, where each symptom includes an event correlation rule having corresponding predicates. To identify a root cause of a problem, collected events are correlated with symptoms based upon their associated event correlation rule(s). For each symptom at least partially matched to an event, visualization information is associated with corresponding events based upon the visualization attribute of the symptom, and textual information is associated with event based upon the recommendation of the symptom. Moreover, recommendations may be provided to an operator, such as based upon information associated with the symptom. The event and symptom data is analyzed by grouping events in the set of events based upon their associated visualization information and presenting the textual information associated with an operator-selected event.

Abstract: A method for reducing the number of transactions may include determining a net value of at least one return-exchange transaction. The method may also include sending a single transaction to a payment provider based on one of a positive and a negative net value.

Abstract: A method for predicting and automatically verifying data assurance of a plurality of data values located in software processes in an e-commerce environment by a pattern recognition module, the method comprising: running the software processes on a data processing device; priming the software processes for creating baseline information based on collected data values; evaluating the baseline information by the pattern recognition module by comparing the collected data values of the baseline information with predetermined data values of predetermined information stored in a baseline database; establishing relationships between the collected data values and the predetermined data values to produce output data; determining whether the output data is valid; flagging data values outside permitted bounds; permitting a user to perform manual data assurance on the data values outside the permitted bounds; and updating the baseline database to include the collected data values of the baseline information without the dat

Abstract: Embodiments of the invention can include an online commerce system, method and computer program product configured for scalable lazy payment capture. The system can include an online commerce system configured for communicative coupling with a merchant account system and one or more customers over a data communications network. The system further can include scalable lazy payment capture logic coupled to the online commerce system.