Abstract: An example implementation may involve: obtaining a service map of a service deployed within a network, wherein the service map includes representations of computing resources that constitute the service and relationships between the computing resources; obtaining respective performance targets and respective actual performance data for each of the computing resources; determining, based on the respective performance targets or the respective actual performance data, that a particular computing resource is unable to meet its respective performance target; and generating a representation of a graphical user interface that depicts the service map in accordance with the relationships between the computing resources, wherein the respective performance targets and the respective actual performance data are provided for each of the computing resources.

Abstract: An example system includes a database storing a queue of entries indicating technical issues to be addressed at a walk-up location. The system also includes a queue management software module configured to: receive, from a computing device, a request to insert a first entry into the queue; monitor a travel time between a location of the computing device and the walk-up location; determine a wait time until the first entry reaches a predetermined position within the queue; in response to the travel time meeting or exceeding the wait time, transmit a notification to the computing device instructing to depart for the walk-up location; determine an arrival time at the walk-up location based on updated locations of the computing device following the departure; adjust a position of the first entry within the queue based on the arrival time; and assign the first entry for service at the walk-up location.