Patents by Inventor Margot Bowen

Margot Bowen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Agent feedback tool
    Patent number: 8359228
    Abstract: An agent feedback tool includes an agent feedback database and an agent feedback module. The agent feedback module may include a vendor identification program, an agent feedback settings program, an agent feedback program, an agent reporting program, an agent summary program, and an agent profile program. The agent feedback module communicates with the agent feedback database to store mapping records and details relating to agents, vendors, vendor-specific locations, and feedback for the agents. The agent feedback program is operative to autopopulate one or more fields shown in an agent feedback graphical user interface by referring to mapping records stored in the agent feedback database.
    Type: Grant
    Filed: November 12, 2009
    Date of Patent: January 22, 2013
    Assignee: Accenture Global Services Limited
    Inventors: Fatima Marsch, Margot Bowen
  • AGENT FEEDBACK TOOL
    Publication number: 20100121688
    Abstract: An agent feedback tool includes an agent feedback database and an agent feedback module. The agent feedback module may include a vendor identification program, an agent feedback settings program, an agent feedback program, an agent reporting program, an agent summary program, and an agent profile program. The agent feedback module communicates with the agent feedback database to store mapping records and details relating to agents, vendors, vendor-specific locations, and feedback for the agents. The agent feedback program is operative to autopopulate one or more fields shown in an agent feedback graphical user interface by referring to mapping records stored in the agent feedback database.
    Type: Application
    Filed: November 12, 2009
    Publication date: May 13, 2010
    Inventors: Fatima Marsch, Margot Bowen