Patents by Inventor Maria Svoisky Goldberg

Maria Svoisky Goldberg has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11086950
    Abstract: The present approach relates to receiving feedback corresponding to an article provided from a knowledge base. The knowledge base includes a plurality of articles, and the feedback includes one or more feedback inputs. The one or more feedback inputs may be processed with one or more respective task generation rules. A task is generated to address the feedback corresponding to the article if the one or more feedback inputs does not satisfy the one or more respective task generation rules. An action may be received in response to the generated task, and the knowledge base updated based at least in part on the received action.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: August 10, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Ganapathi Subramanian Balasubramanian, Sarup Paul, Jiten Goyal, Maria Svoisky Goldberg
  • Patent number: 10990929
    Abstract: The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: April 27, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Harshitha Kota Ram Gopal, Kenneth James Hamer, Lucinda Kathryn Foss, Anil Kumar Bathula, Ismail Sencan, Harivijay Srikanth Gunuru, Regis Michel Cridlig, Akhilesh Kondra, Kaho Lee, Sarup Paul, Maria Svoisky Goldberg
  • Publication number: 20190340300
    Abstract: The present approach relates to receiving feedback corresponding to an article provided from a knowledge base. The knowledge base includes a plurality of articles, and the feedback includes one or more feedback inputs. The one or more feedback inputs may be processed with one or more respective task generation rules. A task is generated to address the feedback corresponding to the article if the one or more feedback inputs does not satisfy the one or more respective task generation rules. An action may be received in response to the generated task, and the knowledge base updated based at least in part on the received action.
    Type: Application
    Filed: May 4, 2018
    Publication date: November 7, 2019
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Ganapathi Subramanian Balasubramanian, Sarup Paul, Jiten Goyal, Maria Svoisky Goldberg
  • Publication number: 20190266284
    Abstract: The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.
    Type: Application
    Filed: May 4, 2018
    Publication date: August 29, 2019
    Inventors: Harshitha Kota Ram Gopal, Kenneth James Hamer, Lucinda Kathryn Foss, Anil Kumar Bathula, Ismail Sencan, Harivijay Srikanth Gunuru, Regis Michel Cridlig, Akhilesh Kondra, Kaho Lee, Sarup Paul, Maria Svoisky Goldberg