Abstract: Customer service counters with specialized equipment may be used in airports and other settings. Counters in an airport may be used, for example, for ticketing, check-in, and baggage drop off services. Some aspects of the disclosure provide a modular counter system including a counter comprising at least one counter section. Each counter section includes a respective upper panel comprising a respective work surface, and a respective equipment pedestal bay, below the upper panel, for receiving one or more respective portable equipment pedestals therein. The system may further include the one or more respective portable equipment pedestals for each counter section. Each portable equipment pedestal is receivable within the corresponding equipment pedestal bay. The portable equipment pedestals may be configured for a particular user and/or service and may be swapped with one or more other pedestals configured for a different user and/or service.

Abstract: Customer service counters with specialized equipment may be used in airports and other settings. Counters in an airport may be used, for example, for ticketing, check-in, and baggage drop off services. Some aspects of the disclosure provide a modular counter system including a counter comprising at least one counter section. Each counter section includes a respective upper panel comprising a respective work surface, and a respective equipment pedestal bay, below the upper panel, for receiving one or more respective portable equipment pedestals therein. The system may further include the one or more respective portable equipment pedestals for each counter section. Each portable equipment pedestal is receivable within the corresponding equipment pedestal bay. The portable equipment pedestals may be configured for a particular user and/or service and may be swapped with one or more other pedestals configured for a different user and/or service.

Abstract: A counter module system is provided, which may allow for partial or full self check-in by a passenger at a transportation facility, such as an airport. The system may comprise a counter module having multiple bays each for receiving an equipment module. An equipment module may be compatible for installation in some or all of the bays. Easy customization of equipment may be achieved by installing the desired equipment in an equipment module and then rolling the module into an open bay in the counter module. The modularity may also allow for easy access to equipment for maintenance or resupply. When a piece of equipment stops working, the module containing the equipment may be removed from the bay and either quickly repaired or replaced with another module. The system may also have features for providing proper alignment of an equipment module within a bay of the counter module.

Abstract: A counter module system is provided, which may allow for partial or full self check-in by a passenger at a transportation facility, such as an airport. The system may comprise a counter module having multiple bays each for receiving an equipment module. An equipment module may be compatible for installation in some or all of the bays. Easy customization of equipment may be achieved by installing the desired equipment in an equipment module and then rolling the module into an open bay in the counter module. The modularity may also allow for easy access to equipment for maintenance or resupply. When a piece of equipment stops working, the module containing the equipment may be removed from the bay and either quickly repaired or replaced with another module. The system may also have features for providing proper alignment of an equipment module within a bay of the counter module.