Patents by Inventor Marina Sruthi M

Marina Sruthi M has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER EQUIPMENT
    Publication number: 20230156121
    Abstract: A system described herein may provide a technique for a multi-modal interaction experience with a User Equipment (“UE”) via multiple concurrent presentation modes. Such multiple modes may include a voice call with an interactive voice response (“IVR”) system, as well as the simultaneous presentation of information and/or selectable options at a UE associated engaged in the voice call with the IVR system. The information may be presented via a graphical user interface at the UE that is engaged in the call with the IVR system. In this manner, the UE may provide a multi-modal experience to a user, in which the user can simultaneously interact with the IVR system via the call, and can also receive or provide further interactions related to call via the GUI.
    Type: Application
    Filed: January 6, 2023
    Publication date: May 18, 2023
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Goldstein D. Daniel, Priyanka Muthukrishnan, Jaidev Haridoss, Marina Sruthi M
  • Systems and methods for providing multi-modal interaction via user equipment
    Patent number: 11575785
    Abstract: A system described herein may provide a technique for a multi-modal interaction experience with a User Equipment (“UE”) via multiple concurrent presentation modes. Such multiple modes may include a voice call with an interactive voice response (“IVR”) system, as well as the simultaneous presentation of information and/or selectable options at a UE associated engaged in the voice call with the IVR system. The information may be presented via a graphical user interface at the UE that is engaged in the call with the IVR system. In this manner, the UE may provide a multi-modal experience to a user, in which the user can simultaneously interact with the IVR system via the call, and can also receive or provide further interactions related to call via the GUI.
    Type: Grant
    Filed: September 1, 2021
    Date of Patent: February 7, 2023
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Goldstein D. Daniel, Priyanka Muthukrishnan, Jaidev Haridoss, Marina Sruthi M
  • SYSTEMS AND METHODS FOR PROVIDING MULTI-MODAL INTERACTION VIA USER EQUIPMENT
    Publication number: 20210400137
    Abstract: A system described herein may provide a technique for a multi-modal interaction experience with a User Equipment (“UE”) via multiple concurrent presentation modes. Such multiple modes may include a voice call with an interactive voice response (“IVR”) system, as well as the simultaneous presentation of information and/or selectable options at a UE associated engaged in the voice call with the IVR system. The information may be presented via a graphical user interface at the UE that is engaged in the call with the IVR system. In this manner, the UE may provide a multi-modal experience to a user, in which the user can simultaneously interact with the IVR system via the call, and can also receive or provide further interactions related to call via the GUI.
    Type: Application
    Filed: September 1, 2021
    Publication date: December 23, 2021
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Goldstein D. Daniel, Priyanka Muthukrishnan, Jaidev Haridoss, Marina Sruthi M
  • Systems and methods for providing multi-modal interaction via user equipment
    Patent number: 11134149
    Abstract: A system described herein may provide a technique for a multi-modal interaction experience with a User Equipment (“UE”) via multiple concurrent presentation modes. Such multiple modes may include a voice call with an interactive voice response (“IVR”) system, as well as the simultaneous presentation of information and/or selectable options at a UE associated engaged in the voice call with the IVR system. The information may be presented via a graphical user interface at the UE that is engaged in the call with the IVR system. In this manner, the UE may provide a multi-modal experience to a user, in which the user can simultaneously interact with the IVR system via the call, and can also receive or provide further interactions related to call via the GUI.
    Type: Grant
    Filed: June 15, 2020
    Date of Patent: September 28, 2021
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Goldstein D. Daniel, Priyanka Muthukrishnan, Jaidev Haridoss, Marina Sruthi M