Patents by Inventor Mario Lopez Gallego

Mario Lopez Gallego has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD OF DIAGNOSIS OF INCIDENTS AND TECHNICAL SUPPORT REGARDING COMMUNICATION SERVICES
    Publication number: 20130173479
    Abstract: System and method of diagnosis of incidents and provision of technical support in a communication service which gathers information both from the user and from previous incidents whose information is stored in a database, and provides an identification of the problem, as well as a solution if possible, by dynamically determining data about the incident and requesting information according to the data.
    Type: Application
    Filed: July 8, 2011
    Publication date: July 4, 2013
    Inventors: Juan A. Paz Salgado, José Manuel Montero Duran, Jose Maria Rey Poza, Mario Lopez Gallego